Description We are offering a short term contract employment opportunity for a Billing Clerk, based in Phoenix, Arizona. This role is within the ticket resolution team and involves handling various responsibilities related to ticket management. Responsibilities • Accurately process and document ticket information • Identify any discrepancies or incomplete tickets and initiate corrective action • Maintain clear communication with internal teams to clarify ticket details and resolve issues • Collaborate with other departments or teams to ensure timely ticket closure and effective resolution of issues • Take full ownership of the ticket closure process, ensuring all steps are completed and issues are resolved before closing • Utilize Microsoft Excel, Microsoft Outlook, and other tools to efficiently manage tasks • Maintain a detail oriented demeanor under pressure while managing deadlines and performance targets • Adapt to new processes, tools, or changing priorities in a fast-paced environment • Provide feedback and support to team members to improve processes • Use computer skills and proficiency in data entry to efficiently perform tasks. Requirements • Proficiency in Microsoft Excel and Microsoft Outlook • Experience with About Time software • Strong understanding of billing processes • Excellent communication skills • Ability to identify and resolve discrepancies • Experience in closing sales or deals • Proficient in issue resolution • Must possess 10-key skills • General computer skills are essential • Ability to work onsite as required • Familiarity with ticketing systems • Experience in taking corrective actions • Ability to work with internal teams effectively • Maintains a detail oriented demeanor at all times • Ability to meet and exceed performance targets • Proficiency in a Windows environment • Experience in photocopying and scanning documents. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .