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SUMMARY
The Haymakers Clerk receives cash from customers or Associates in payment for goods or services by performing the following duties in a quick and friendly manner. Oversees operations when left in-charge of store.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides excellent customer service, ensuring positive customer relations and satisfaction.Performs product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.Processes and is accountable for other services handled at the registerEnsures proper handling of all forms of tender and couponsAnswers incoming phone calls using proper phone etiquettePerforms fixed activities as assigned by Store DirectorAssists with maintenance and cleaning of the storeFollows all store and department policies and proceduresFollows all safety policies and proceduresOther duties as assigned.
KEY ATTRIBUTES
Excellent Customer Service SkillsAbility to prioritize and multi taskDetail OrientedProblem solving skillsHigh energy
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); One to three months related experience and/or training; Equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Write routine reports and correspondence. Speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Basic math concepts (addition, subtraction, division, multiplication)CERTIFICATES, LICENSES, REGISTRATIONS
Food Handler’s Certification as required by State LawBasset certificate (stores with gaming)
RECOMMENDED EQUIPMENT
Slip resistant shoes with closed toe and heelSafety CutterUniform per store policy
PHYSICAL DEMANDS
Regularly (Over 2/3 of the time)StandUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 20 poundsFrequently (Between 1/3 to 2/3 of the time)
WalkStoopKneelCrouchCrawlOccasionally (Less than 1/3 of the time)
ClimbBalanceTaste or smellLift and/or move up to 50 poundsVision
CloseDistanceAbility to focus
WORK ENVIRONMENT
Occasionally
Fumes or airborne particlesOutside weather conditionsMoving mechanical partsToxic or caustic chemicalsNoise Level
Moderate**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.
**Position requirements may vary by store location