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SUMMARY

The Pet Supplies Plus Clerk is responsible for providing excellent customer service. The PSP Clerk will process and stock product, builds displays, and processes customer’s orders in a friendly, accurate, efficient manner. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides excellent customer service, ensuring positive customer relations and satisfactionAssists with general care of all animalsAssists with stocking of pet supplies deliveries and back stock, including building and filling displaysPerforms product scanning and processing of customer's orders in an accurate, efficient, and prompt manner.Processes and is accountable for other services handled at the register.Ensures proper handling of all forms of tender and coupons.Performs fixed activities as assigned by Store Director.Answers incoming phone calls using proper phone etiquetteAssists with store maintenance and cleaning on the sales floor and backroom.Follows all store and department policies and procedures.Other duties as assigned

KEY ATTRIBUTES

Excellent customer service skills, friendlyPassionate about animalsHigh energy levelAbility to follow directionsGood organizational skillsMotivated

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

Some animal knowledge

LANGUAGE SKILLS

Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.Write routine reports and correspondencePresent information and respond to questions from customers or associates

MATHEMATICAL SKILLS

Basic math concepts (addition, subtraction, division, multiplication) 

CERTIFICATES, LICENSES, REGISTRATIONS

Some locations may require Power Industrial Truck Certification

RECOMMENDED EQUIPMENT

Slip resistant shoes with closed toe and heelSafety CutterApronUniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

StandUse hands to finger, handle, or feelReach with hands and armsCommunicate with associates and customersLift and/or move up to 30 pounds

Frequently (Between 1/3 and 2/3 of the time)

WalkStoopKneelCrouchCrawlLift and/or move up to 50 pounds

Occasionally ( Less than 1/3 of the time)

ClimbBalanceLift and/or move up to 100 pounds

Vision

CloseDistanceAbility to adjust focusAbility to distinguish colors

WORK ENVIRONMENT

Regularly

Exposure to animals including rodents, fish, amphibians, reptiles, felines, and canines

Occasionally

Work in high placesFumes or airborne particlesToxic or caustic chemicalsRisk of electrical shockOutside weather conditions

Noise Level

Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location