Departmental Overview Compensation / Benefits $13.74-$22.44/hr. based on previous work experience. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement The Centralized Pre-Optimization Clinic provides care coordination and patient outreach across the care continuum. The team consists of highly skilled nurses, providers, and support staff who follow patients care prior to surgery and/or procedures. The team ensures that the patient receives the right care, for the right amount of time at every level of service to achieve the best outcome possible. Job Summary Provides excellent service to patients and visitors and quality support to physicians and other clinic staff. Registers patients, verifies and enters accurate information, collects patient payments, answers multiple phone lines, schedules appointments, and performs various clerical duties. Must have 6 months experience in the healthcare field, excellent communication skills, some knowledge of Word and Outlook, good data entry skills and a strong ability to multi-task. Use of basic medical terminology and successful navigation of an electronic medical record are required for successful completion of essential functions of the role. Qualifications Education High school diploma or equivalent is required. Computer knowledge required. Prefer additional education in medical terminology, electronic medical record training, or business classes. Experience One year clerical experience and six months healthcare experience are required. Prefer medical office, insurance, hospital or computer experience. Keyboard skills accurate 40 wpm. Expertise in customer relations, telephone skills and computer applications is required. (Above requirements can be met by the equivalent combination of education and experience). Work Shift Day