Overview At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence-based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island’s Top Workplace. St. Charles Hospital is a proud member of Catholic Health and has served the residents of the Three Village area for more than 110 years. St. Charles is renowned for its outstanding customer service and scored as one of the top hospitals on Long Island in the delivery of high quality care. Job Details The Clerk Receptionist gathers data necessary to ensure a complete registration in a timely manner, and effectively communicates and collects patient’s out-of-pocket expenses. The secretary will also communicate hospital policies, procedures, and regulations to patients and obtain correlating consent forms. This person will maintain the flow and throughput of ASU in order to maintain flow through the operating room and procedural areas. Our Clerk Receptionist will: Interview patients prior to, or as they arrive to verify and/or obtain demographic, insurance, employer and general encounter information. Secure signatures and obtain consents for treatments and authorizations as necessary. Confirm with the patient/responsible party the need for pre-certification and/or authorization for tests. Scan documentation into patient electronic medical record Educate the patient on the pertinent policies as necessary i.e., Advance Directive, Medicare Rights, Medicare Important Message, Patient Rights, HIPAA information, consents for treatment, smoking policy, visiting hours and other pertinent polices. Validate appropriate demographic, clinical and financial information has been collected to ensure excellent patient experience. Notify patient or patient representative of the expected out-of-pocket expenses (deductible, copayment, non-covered service) and appropriately refer patient to financial counseling when necessary. Collect and document co-payments, co-insurance, deductible and self-pay fees prior to or at the point of service. Verify patient’s insurance coverage and document health insurance benefits and coverage for the patient’s visit including effective date of the policy, product line, coverage limitations / requirements, and patient liabilities for the type of service(s) provided. Maintain clear and respectful communication with the healthcare team, patients, and families. What you’ll bring: Passion for Healthcare Education: High School Diploma or GED required 1+ Years of experience working in the healthcare field Comprehensive understanding of insurance, pre-certification, requirements, and medical terminology Excellence in Customer Service Working knowledge of computer and office equipment Salary Range USD $20.98 - USD $26.78 /Hr. This range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate’s qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, differential pay or other forms of compensation that may be applicable to this job and it does not include the value of benefits. At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.