At Hearst UK, there’s always more to the story. Join us as our Client Account Director to start the next chapter in your career. You will be the owner of commercial 360 campaigns from pitch to completion to a designated set of priority clients across specific vertical sectors. You will be responsible for the campaign strategy proposed to support the creative idea and brief as well as overseeing the whole campaign execution and activation. You will also oversees all client/agency activity and is the key responsibility holder for all operational stakeholders for commercial campaigns. 

We’re the UK’s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper’s Bazaar and Country Living. We’ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We’ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history.

ABOUT THE ROLE 

Define, challenge and drive strategy of vertical to (over-)deliver expected targets through (pro-)active initiatives – this can be but are not limited to tailored packages including one-sheeters to support simplified selling, negotiations with other stakeholders to establish best possible solutions for clients to drive innovation/adjusted rates/AV/access to editorial/events etc Act as key point of contact for all commercial sales & operations teams and queries, challenging the status quo at all times internally and externally to drive efficiencies on processes and ensure revenue & servicing expectations are met for both Hearst and clients  Identify ways to diversify revenue for assigned clients within vertical/patch and drive innovation on all commercial levels in close partnership with other stakeholders within the Hearst eco-system  Analyse market behaviour of assigned client patch on a regular to identify opportunities in close collaboration with Client Partner(s) and other sales-focussed teams to ensure full awareness (e.g. competitor reviews) Analyse and interrogate client briefs to identify best possible response and drive all following activity by leading on briefing in relevant teams to help contribute to responding 
à Workflow will be dependent on each brief; minimal response is providing a top-line overview of budget feasibility; maximum is collaborating with Creative Strategist for a full creative response and with Operational and Production teams for a detailed media plan. Support Client Partners in external meetings, build key relationships with clients and agencies and act as partner to Client Partners in pursuit of securing business and ensure high servicing standards  Problem-solving: deliver solutions to ad hoc and day to day challenges existing to protect revenue and maintain client satisfaction while guaranteeing success to Hearst on all levels Work with all relevant stakeholders in Hearst eco-system to meet commercial business profitability targets while negotiating an effective creative response to meet advertiser needs  Own all holistic operational strategy & internal communication with relevant and required stakeholders (AD will lead internal communication with creative strategy, data teams, research teams, paid media, technical account management, media planning, project management, production teams and other partners where & when required) End-to-end overview of all stages within a partnership (from pre-to post-sales) as the key and primary operational representative – support where needed to other stakeholders to ensure smooth delivery at all times Have thorough, 360-degree knowledge of the Hearst suite of products and the objectives they can help achieve. Track and review relevant editorial activity to bring proactive opportunities to clients and strengthen brief responses. Acting as an influential leader within the Client Account Management team, modelling behaviour and attitude as an ambassador across the business. Ownership of chasing and receiving accurate IOs or comparable formal commitments of partnerships to be received correctly and to ensure new projects are correctly set up, aligning to your determined phasing plan, and can be invoiced according to process. Oversight of the delivery and reporting, communicating performance to external contacts and acquiring relevant information from the delivery teams. Creation of a Post-Campaign Analysis deck for all relevant projects, meeting external contact requirements, storytelling the campaign narrative and providing provocation for future advertiser spend while addressing any critical process or creative notes.

 

ABOUT YOU

Strong written and verbal communication Great attention-to-detail Team player with the ability to develop professional relationships with all levels Commercial awareness and sense of urgency Excellent time management and prioritisation Collaborative attitude Strategic thinking Negotiation Proactivity and self-motivation Conflict management and ad-hoc problem-solving  Independent thought and initiative Deep understanding and continued awareness of advertising marketing changes Deep understanding of media landscape  Ability to achieve results under high pressure 

 

WHAT WE OFFER

At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including:

 

25 days’ holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees Hybrid working  Discounted gym membership Healthcare cash plan Spend a charity day with your favourite good cause Life assurance and pension scheme Regular socials and more!

 

There’s more to your story than you imagine. And the next chapter begins right here. 

 

Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in – one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we’re working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.