**Introduction** A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into industry-leading solutions. We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world’s leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for our network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. **Your role and responsibilities** As a Client Adoption Specialist, you’re responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations. In this role you will be responsible for the following: * You will be assigned to work with strategic offerings that include IBM Concert, watsonx Code Assistant for Z, and watsonx Assistant for Z. * You will work directly with the end client, planning for and executing implementation plans. * Collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met. * Interact with IBM development labs to provide product feedback and engage as needed for product support. You will possess robust communication skills, demonstrating the ability to articulate messages clearly and engage audiences effectively. You will exhibit intellectual curiosity and a continuous learning mindset, actively seeking out subject matter experts and building relationships to uncover solutions. Your influence is evident in ability to drive change at all levels, proactively spotting opportunities, breaking down barriers, and challenging assumptions. You are highly organized, ensuring timely execution for maximum impact with a proven track record of winning, competing and driving change agent. **Required technical and professional expertise** Have a minimum of 5+ years of experience with two or more of the following: * Operating system administration skills (linux, windows, zOS). * TCP/IP network and LDAP administration skills. * APM solutions on IBM Z platform. * IBM CICS and/or IMS admin skills. * Enterprise COBOL development skills e.g. read, write, modify, troubleshoot. * Java development skills e.g. read, write, modify, troubleshoot. Have a minimum of 2+ years of experience with two or more of the following: * OpenTelemetry (OTeL). * Ansible Automation Platform. * programming languages common to automation e.g. REX, JCL, YAML. * working with Large Language Models and RAG models. * working with Conversational AI. * working with VS Code. * interoperating COBOL and Java within a zOS subsystem is a bonus.