Client Advisor – Marsh Media – Birmingham

The company:  Marsh

Marsh is a leader in insurance broking and innovative risk management solutions, we help clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk with over 35,000 colleagues operating in more than 130 countries.

The role:  Client Advisor – Marsh Media

We are seeking someone who can combine good administrative, communication and numerical skills with an interest in insurance in order to service our Media and Entertainment clients. 

The Client Advisor will work within a highly skilled team that specialises in managing a portfolio of accounts within the media, entertainment, broadcast, production, advertising and live music sectors. 

What can you expect?

Full on the job trainingA platform to build on existing knowledge and an opportunity to learn new skills in a continuous improvement environmentTo build and maintain an excellent rapport with our clients, providers and colleagues across the Group
 

What you will be rewarded with?

Competitive Benefits Package including: 27 days annual leave, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.You will get in-depth on the job training and learn about insurance, insurance broking as well as building relationships within the business and outside with our partners.
 

We will rely on you to:

Work with the client executives to gain knowledge of industry, risk and insurance marketsPrepare components for review by more senior Advisory colleagues, including the analysis of: pricing, coverage terms and conditions, services, quote comparisons, commentary and recommendations.Issuing accurate certificates, evidence of cover, reports and spreadsheets, diarising of documents to support the client executivesNegotiating with Insurers and checking documentation for accuracyMaintaining ongoing relationship with Insurers, clients and team colleagues to effectively service clients and assist Advisory colleagues.
 

What you need to have: 

The will to process instructions for all types of insurance and service clients whilst working under pressure of tight deadlinesConfident and articulate verbal and written communicatorExcellent at time managementStrong organisational skills and an ability to multi-taskPrevious or current experience as an Administrator or Account Handler although we will welcome grads and candidates with no experience as long as there is a genuine interest in the Media & Entertainment sectors and  Insurance.

What makes you stand out:

Be resilient, happy to work in a busy and fast-paced environment.Have a good eye for detail, positive attitude and willing to go the extra mileA good understanding of the general principles surrounding InsuranceStrong with numbers and able to communicate effectively
 

About Marsh:

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com

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