Visiting Angels is a non-medical private pay Senior home care company seeking a self driven, motivate, empathetic, detailed oriented, efficient, and friendly individual to join our team as Client Care Coordinator! As Client Care Scheduling Coordinator, you will be responsible for creating and implementing the care schedules of our senior clients. Our Angel caregivers provide meaningful assistance for seniors in their home, and as Client Care Scheduling Coordinator, you will work with CCM's and SCSM to assign appropriate caregivers and monitor their success. A Successful Client Care Scheduling coordinator is some one who is usually a good puzzle solver, can handle stress with  equanimity, and has an empathetic frame of mind to help people no matter what. You must be able to see situation from both the client and the caregiver perspectives and be able to come up with a solution without losing your mind! Benefits: + Competitive salary based on experience + PTO + Lucrative bonus structure + Flexible Savings Plan + Healthcare benefits for eligible employees + On-call pay Responsibilities:  + Participate in initial and ongoing client and caregiver meetings. + Staff cases matched by clients' needs, caregivers' skills, experience, availability and personality. + Schedule, participate, and document home visits, collecting client feedback on caregiver performance of duties. Address problems, as required. + Collaborate with Wellness Team Supervisor to review Plan of Care in accordance with client needs and wishes; support facilitation of updates as warranted + Evaluate client and employee satisfaction to effectively resolve complaints and incidents + Recognize and reward good job performance and promote caregiver recognition + Escalate disciplinary action to Manager + Maintain positive relationships with clients and referral sources + Perform on-call evening and weekend duties, as directed + Perform other functions as deemed appropriate by the management team + Ready to start your rewarding career? Apply to Visiting Angels today!   Requirements: + High school degree; college degree preferred + Scheduling experience, preferably in a healthcare setting + Clear, professional speaking voice + Ability to multitask and strong follow up skills + Strong problem-solving skills + Team Player + Ability to work under pressure We can't wait to hear from you! This position is available at Visiting Angels of Jenkintown, PA. Our office is located at 1250 Greenwood Ave, #1, Jenkintown, PA 19046. Contact our office at (215) 938-7201 or learn more about us here: https://www.visitingangels.com/jenkintown/ We are an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ALL APPLICANTS MUST BE ABLE TO PROVIDE PROOF OF VACCINATION. Powered by JazzHR