Description Our client is in need of a Client Care Coordinator to join their tea.! This role is based in San Antonio, Texas, 78229. As a Client Care Coordinator, you will be pivotal in providing top-notch care and customer service to patients and maintaining strong relationships Responsibilities: • Coordinate care services for patients, ensuring their needs are met effectively. • Utilize CRM and About Time systems to manage and update patient records. • Respond to inbound calls from patients, resolving their inquiries and concerns. • Collaborate with team members to provide a seamless healthcare experience for patients. • Manage budget processes and ensure adherence to financial guidelines. • Maintain an organized calendar and schedule for patient care activities. • Leverage your knowledge of home health agencies to improve patient care processes. • Provide exceptional customer service in a call center environment. • Utilize Microsoft Excel for data management and reporting. • Communicate effectively with patients, team members, and other stakeholders. • Provide leadership and motivation to team members, fostering a positive and collaborative work environment. Requirements • Minimum of 3 years experience in a similar role or customer service environment • Proficiency in CRM software to manage and analyze customer interactions and data • Experience with 'About Time' software for effective time tracking and project management • Ability to handle inbound calls, demonstrating excellent communication and problem-solving skills • Familiarity with budget processes, with an ability to manage financial resources efficiently • Expertise in calendar management to organize and schedule appointments • Strong communication skills, both written and verbal, for clear and effective interactions with clients • Experience in a home health setting or familiarity with home health agencies is preferred • Previous experience in a call center customer service role is highly valued • Exceptional customer service skills, with a focus on meeting the needs and expectations of clients • Proficiency in Microsoft Excel for data management and analysis TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .