Chicago, IL, United States of America
10 hours ago
Client & Community Relations Assistant Director

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a CCRAD within PNC's Regional Presidents organization, you will be based in Chicago IL. This position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at manager’s discretion.

Additional Details:
• Large event management – planning, engagement, execution, vendor management, electronic invitation system oversight, creative development– 30-person to 500-person events.
• Oversight of internal wellness program and awards and recognition programs.
• Leadership and management of volunteerism for the region, including colleague engagement, partner selection, and internal system tracking oversight and data management.
• Management of the annual United Way employee campaign and related events and colleague engagement tactics.
• Foundation and sponsorship management, primarily in the non-profit space, including due diligence, partner selection, entitlement negotiation and management, recruiting and engagement of colleagues.

Job DescriptionExecutes client and community relations strategy and develops market level tactics and initiatives. Develops and manages client and community relations activities, including event planning and execution, market sponsorship activation, philanthropy, grant-making and employee engagement programs to deliver the PNC brand across the market. Directs cross-functional teams with various PNC stakeholders.Develops and manages market initiatives and projects which may include events, sponsorship activation and employee engagement activities to deliver the PNC brand. As part of the corporation's philanthropic efforts, oversees the selection and application process for local early learning centers.Executes on key market initiatives/projects. May serve as internal or external representative and spokesperson for Office of the Regional President.Completes market analysis and reports and provides recommendations to leadership. Manages project budgets and contributes to market level budget.Leads cross functional teams and determines internal and external resources. Serves as mentor/coach for client and community relations staff.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBudget Management, Business Strategies, Community Development, Competitive Advantages, Employee Engagement, Event Planning, Innovation, Leadership Communication, Multitasking, Personal Initiative, Results-Oriented, Technical Acumen

CompetenciesBudgeting, Business Markets, Community Management, Decision Making and Critical Thinking, Effective Communications, Effectiveness Measurement, Event Management, Organizational Savvy and Politics, Project Management

Work ExperienceRoles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Pay Transparency

Base Salary: $66,000.00 – $131,400.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 11/07/2024, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

*For more information, please click on the following links:

Time Away from Work

PNC Full-Time Benefits Summary

PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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