Description We are offering a contract-to-hire employment opportunity in Torrance, California for a Client Concierge. The role is pivotal in providing exceptional customer service assistance in our industry. The Client Concierge will be responsible for engaging new clients and providing access to additional resources, while also supporting other departments as needed. Responsibilities: • Delivering exceptional customer service assistance to clients • Engaging new clients during the intake process to enhance their participation in treatment • Providing access to additional resources for clients and their families through detail oriented assessment, service planning, and advocacy • Addressing attendance barriers to ensure smooth operation • Supporting the agency with engagement duties and providing support to other departments as needed • Establishing supportive relationships with clients, staff, and external entities to gather necessary resources • Adhering to the company's policies and procedures while providing a high level of customer support that is detail oriented and sensitive to the needs of clients • Utilizing Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, and Microsoft Word for efficient data entry and managing timelines • Organizing files, scanning documents, and executing shipping functions as required Requirements • Must possess strong Customer Service skills and maintain a customer-focused attitude at all times • Proficient in Data Entry tasks with a high degree of accuracy and attention to detail • Ability to Manage Timelines effectively, prioritizing tasks to ensure deadlines are met • Advanced knowledge of Microsoft Excel is required, experience with pivot tables and macros is a plus • Familiarity with Microsoft Outlook, specifically its calendar and email functions • Proficient in creating presentations using Microsoft PowerPoint • Comfortable with using Microsoft Word for drafting and formatting documents • Experience in Organizing Files, both physical and digital, in a systematic and retrievable manner • Must be able to perform Scanning tasks, including the ability to troubleshoot scanning equipment if necessary • Knowledge of Shipping Functions, including preparing, packaging, and tracking shipments. TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .