J.P. Morgan is a premier Corporate and Investment Bank with a full suite of global financial services and capabilities. The Corporate and Investment Bank has three primary businesses:  Markets, Investor Services and Banking.   The world’s most important corporations, governments, financial institutions, pensions, sovereign wealth organizations, states and municipalities entrust us with their business in more than 100 countries. We offer strategic advice, lend money, raise capital, help manage risk, extend liquidity, buy and sell securities and provide many other banking services in markets around the world.

As a Client Data Manager II, you'll be responsible for the operational management and control of the daily workflow within Client Account Services.

Job responsibilities:

Manage the workflow through the life cycle of account opening, maintenance and closures. Conduct operational management and control of the daily workflow within the team Maximize team capacity through effective resource planning and ensure team structure is robust through effective training and succession planning Ensure all daily controls and processing are completed and signed off including client service inquiry resolution, as well as all key metrics are produced as required Establish policies, procedures, and guidelines which comply with internal and external controls to continuously strengthen the controls environment Provide direction and leadership to the team Provide effective communications to the department, ensuring staff are aware of strategic and regulatory changes in the organization Process continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities Contribute to the strategic development of Client Account Services processes

Required qualifications, skills and capabilities:

Operational subject matter expertise in Custody account opening, maintenance and closures. Strong people management skills, ability to lead and motivate managers Strong ability to learn ongoing stream of new markets, products, and processes Strong risk and control awareness, ability to effectively priorities workloads and work to critical deadlines Confident communicator in all mediums to both internal and external clients Strategic thinker, able to review and implement process improvements Proficient in Microsoft Office products including Word, Excel, Access, and Outlook

Preferred qualifications, skills and capabilities:

Bachelor’s degree or equivalent, preferred