Client Delivery Manager / PMO (S/4HANA PCE)
Two95 International Inc.
Job Description
+ Managing the defined project scope, schedule, and delivery of engagements from sales handoff through post cutover hyper-care support as per the contract
+ Understanding contract details and managing to in-scope requirements
+ Managing all applicable technical and functional aspects of engagements
+ Coordinating and facilitating customer on-boarding kickoff meetings, associated scope validation workshops, and other customer facing discussions as required, virtual or in-person as deemed necessary
+ On-boarding customers into the ticketing system
+ Documenting and managing decisions, actions, and issues throughout the project lifecycle
+ Defining, documenting, and managing risks from identification through mitigation
+ Coordinating and facilitating the following processes per Client guidelines:
o Build Sheet Management
o Change Management
o Escalation Management
+ Delivering project and customer status as defined by Client Leadership
+ Facilitating and / or participate in internal meetings and reviews as required
+ Managing, tracking, and reporting on incidents, service requests, and ticket aging
Requirements
Role Requirements
+ Bachelor's degree in Computer Science, Information Systems, Economics, Business, Math or Statistics OR significant Professional Equivalence.
+ Excellent oral and written communication skills. Ability to interface with all levels of an organization including Directors and VPs.
+ Proven project management experience leading technical engagements
+ Knowledge of cloud computing concepts, software, and systems (i. e. networking, virtualization, VMware, hypervisors)
+ Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform
+ Knowledge of SAP Software, implementations, upgrades, etc.
Benefits
Note: If interested please send your updated resume to vignesh.rj@two95intl.com and include your rate requirement along with your contact details with a suitable time when we can reach you. If you know of anyone in your sphere of contacts, who would be a perfect match for this job then, we would appreciate if you can forward this posting to them with a copy to us.
We look forward to hearing from you at the earliest!
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