Client Executive

Do you enjoy working with clients to build strong working relationships? Do you enjoy providing the best service possible for clients? If yes, then this Client Executive opportunity may be of interest to you.

This role offers the flexibility of being based anywhere in the country. We offer remote/hybrid working options, servicing a portfolio of housing clients in your geographical remit. Occasional office visits with the wider team in Reading will be required.

Department Overview

Marsh’s Public Sector team are a leading provider of insurance and risk management services.. We have been providing insurance solutions to the sector for over 25 years and operate across the UK with clients ranging in size from those with just a few hundred properties to some of the country’s largest associations.

Our ability to support a diverse array of public sector providers rests on our expertise and experience – one of our key strengths is our people and our skill in identifying individual risk needs, source competitive and appropriate covers, and provide advice and ongoing support.

What can you expect?

The opportunity to join an established and highly successful teamA team that strive to deliver best practice, market leading service and solutions with a focus on client service excellenceManage an allocated portfolio of clients across the housing sectorTo build and maintain strong relationships with our clients, providers and colleagues across MarshExcellent training and development with the ongoing career opportunities

What will you be rewarded with?

We offer and embrace a hybrid working model that nurtures a collaborative working environment in the office 3 days per week allowing 2 days per week to be spent working on a remote basis.Competitive Benefits Package including: 27 days annual leave, up to 4 days flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, plus a range of flexible benefits including the option to buy or sell up to 5 days holiday per year, cycle to work, dental insurance, health assessments plus many more.Generous Family Leave including:  6 months paid maternity leave, 4 months paid paternity leave, 6 months paid adoption leave plus shared parental leave options.  To help ease the transition when you return to work you will be able to work 8 weeks at 80% of your normal work pattern and receive 100% of your normal salary.

We will rely on you to:

Manage a portfolio of housing clientsIdentify, and agree strategies for, clients’ risk management, risk financing and insurance needs and objectivesLead and sign off insurance programme design activitiesProduce budget proposals and negotiate feesHost client and insurer meetings in conjunction with specialist broker and client service teamsStrive to deliver best practice, market-leading service and solutions for all clients

What you need to have: 

Proven insurance experience preferably Property-Casualty (Combined)Excellent communication and interpersonal skillsStrong relationship building and relationship management skillsAnalytical and problem-solving skillsCert CII qualified (working towards ACII would be ideal but not essential)

What makes you stand out:

Dynamic with previous client facing experienceThe ability to remain calm under pressure and be able to work flexibly when requiredCert CII qualified and working towards ACII is desirableKnowledge and understanding of the public sector / social housing sector

About Marsh

Marsh is the world’s leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn and Twitter.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at TAUK@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local based teams will identify at least one “anchor day” per week on which their full team will be together in person. office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

#Hybrid