Client Executive – Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Executive at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

As our Client Executive on the Employee Health & Benefits team, you’ll provide consulting services and advise clients in matters relating to employee benefit programs such as current market trends, compliance, wellness, data analytics and short/long term planning to meet client objectives. Manage the retention of assigned accounts by delivering exceptional customer service and technical expertise to meet overall client objectives. Facilitate and drive agency best practices for internal and external communication to deliver customizable solutions to the client. Look for opportunities to round out current accounts and write referral business to assist in agency growth. 

Work independently and as a team to develop effective business relationships through in-person visits, entertainment opportunities, and virtual contact at multiple levels within client organization.Manage the level of service provided to assigned accounts to meet department revenue, profitability and retention goals and client expectations.Lead efforts to promote agency differentiation / expertise through webinars, seminars, workshops and face to face client interactions.Coordinate and assist clients with strategic planning, setting goals and objectives, renewal planning and establishing timelines, including development of strategic plans when appropriate.Identify additional business opportunities and cross sell.Coordinate work of team members to ensure delivery of all client service agreements.Review internal compliance and client disclosure requirements, external vendor/carrier contracts, and employee communications to ensure alignment with client expectations, internal policies and legal requirements.Develop and mentor team members and the department staff.Assist, prepare and/or manage client presentations to new and existing accounts.Coordinate the placement of risks with clients, carriers and vendors to best suit the need of the client.Continued education on industry challenges, trends, competitive advantages and legislative changes to advise clients in an effective manner and manage their overall risk.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

3-5 years of experience in insurance, employee benefits, human resources or similar industryExtensive knowledge of group insurance (medical, dental, vision, life and disability products)Effective public speaking skills and excellent verbal and written communication skills

These additional qualifications are a plus, but not required to apply:

Bachelor’s degree in business, human resources, or health services administration or equivalentLife and Health license (required within 3 months of hire)

We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

Generous time off, including personal and volunteeringTuition reimbursement and professional development opportunitiesHybrid workCharitable contribution match programsStock purchase opportunities

To learn more about a career at MMA, check out our website or flip through our recruiting brochure.

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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