**Client Experience Associate** **Bilingual - Spanish/Portuguese** **Job Description:** Client Experience Associates will work as part of our Client Experience Team to meet our company objective to provide a superior laundry solution to every customer, every time. This position provides support to our customer base and interacts with all other areas of our company **Duties and Responsibilities:** + This is a full-time position, Monday - Friday 8 am to 5 pm. + Phone assist clients with laundry inquiries on our equipment use and payment systems + Create service orders, process refunds, and track revenue via web-based systems + Assists with new account literature generation + Reconciles currency and coin collection to daily collector sheets + Assist with other office, sales and accounting functions as needed **Skills:** + Process and detail oriented with strong focus on client service. + Experience with variety of networked systems required, with flexibility to learn new systems. + Strong MS Office Suite experience, primarily Word and Excel, and Microsoft accounting software. **Education and Qualifications:** + **The ability to communicate fluently in Spanish/Portuguese and English.** + Professional, positive manner; a team player + Attention to detail and organized in a fast-paced environment + Calm and professional conflict resolution + Ability to effectively multi task + A high school diploma or GED + Accounting background helpful **Compensation and Benefits** Compensation commensurate with experience: $22.00 - $25.00 Per Hour Complete benefit package including Medical, Dental and Vision Insurance, Life and Disability Insurance, 9 paid holidays, paid time off and 401k with company contribution. **Pay Details:** $22.00 to $25.00 per hour Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance