Carol Stream, IL, 60188, USA
3 days ago
Client Experience Representative
Job Description A Client Communications Management Company is seeking an Internal Client Support Consultant that will liaison between client facing, programming, and print production center teams. This position requires working in office 4 days a week, with 1 day remote. This individual will work amongst the Transactional/ Financial Client Vertical or the Healthcare Client Vertical, and will be responsible for coordinating requires needed from the client facing and programming teams with the Print Center. This includes, but is not limited to, client testing, job setups, report monitoring, and managing client inventory. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2-3+ years experience as a client representative, project manager or similar role is preferred Excellent written and verbal communication skills Outstanding ability to build strong relationships Ability to analyze client data and reports for patterns, anomalies and quality Ability to meet deadlines while balancing multiple client deliverables Previous print and mail experience preferred but not required Salesforce, CRM experience a plus null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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