summary

Our growing healthcare services organization is seeking an experienced pharmacy solutions technician to lead provisioning and implementation of pharmacy system infrastructure required for new pharmacy locations. As part our client integrations program, you will directly support client engagement and education related to our turnkey technology solution.  To succeed in this role, you should have excellent time management and communication skills, as you’ll collaborate with clients and internal teams to deliver results on deadlines. 

 

This is a remote work location position and requires 50-70% travel to client locations.

 

essential functions

*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Client Integration Manager-Technical will be responsible for procurement, installation, configuration, and testing of the pharmacy system infrastructure prior to new pharmacy openings. We are seeking a detail-oriented individual that can ensure that each project is completed on time and within budget. 

Perform site visits to determine technology placement and electrical/low voltage data requirements. Prepare pharmacy equipment lists for client approval and coordinate procurement via existing procurement processes. Ensure timely fulfillment and shipping of pharmacy system hardware and software orders. Configure, install, and set up pharmacy system equipment in accordance with existing pharmacy standards and governance. Install and configure appropriate software and functions according to specifications. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.). Assist non-technical Client Integration Managers in testing for pharmacy workflows and integrations with other systems. Participate in client implementation project meetings and activities, internal and client facing. Performs other duties as assigned

 

Basic Qualifications

 

At least five years of experience in a computer system related technical support role. Demonstratable knowledge of windows desktop configurations, local area networking, and installation of various client software.

Preferred Qualifications

Experience working in a Health System or Retail pharmacy organization is desired.

 

competencies Great customer service, communication, and interpersonal skills. Ability to work both independently and collaboratively to achieve corporate initiatives. Working knowledge of relevant operating systems, software, and databases. Excellent problem-solving and critical thinking skills. Ability to lift 50lbs. Outstanding organizational and time-management skills. Knowledge of security and data privacy principles.