At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are.
Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand.
Job DescriptionSalary range for this position is $60,000 - $75,000 USD annual.
Reporting to the VP, Client Management, we are looking for an Account Manager to join our team and contribute to our global network of accomplished individuals who are dedicated to inspiring clients, partners, and each other through exceptional client management.
We are looking for someone who can lead discussions about the solutions we provide for a client, how it affects them, and how it impacts the wider business.
Main Responsibilities:
Articulates our clients goals and how our work delivers on those goals.Support the client team by independently implementing defined client management expectations.Nurture positive, collaborative working relationships with clients, colleagues and third-party suppliers.Support client brief development and delivery.Understand Jellyfish best practices to improve the quality of service provided to their clients.Coordinate across capabilities autonomously to manage client needs.Work in close collaboration with capability teams to create efficient deliverables for clients.Take execution ownership for areas of our work with clients, such as serving as the main contact on a brand or channel.Manage budget and pacing documents to ensure understanding of client spend.Achieve continuous improvement by assessing Jellyfish's working relationships, practices and methods.We are looking for someone who is passionate about promoting client success and building lasting partnershipsQualificationsKnowledge & Experience
3+ years of experience in digital marketing account managementHighly proficient in G-Suite products and project management tools.3+ years of experience with integrated paid media (social, digital, SEM, etc.)Skill Requirements
Experience establishing communication and engagement with clients (including face-to-face meetings).Demonstrate a structured way of working, with the ability to cope with competing demands and effectively prioritize tasks.Project management skills required to ensure seamless standards of service and delivery.
Note: We emphasize skills, expertise and behavioral attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English.
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Additional Information
Join Jellyfish and experience a workplace where we prioritize your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs.