The Client Marketing Associate role leverages expertise in marketing service and communications by taking in all marketing requests from client relationship partners, keeping the requests organized, staying on top of the details for each client, and bringing these projects to completion. This role requires being organized and able to deliver on critical marketing requests with a positive attitude and a commitment to delivering excellent service and driving revenue.

Bright Horizons is a leading education and care company, trusted by families and employers around the world for high-quality child care and early education, back-up care, and workplace education. We partner with some of the world’s best companies to provide services that help employees perform their best and support families to thrive both personally and professionally.

What you will be doing:

This role is hybrid and located onsite in Newton, MA

Support the client relationship and sales teams to drive revenue in our clients by delivering on marketing requests to drive benefits awareness and employee enrollment

Deliver excellent service to our partners defined by problem solving, proactive solution orientation, a great attitude and impact

Deliver service and operational related activities such as providing service to internal partners via telephone, direct interaction and/or written correspondence

Drive marketing projects from beginning to end through good communication, project management and collaboration.

Collect and deliver feedback from marketing projects to continuously improve our processes, marketing programs and overall products

Assess and report on marketing performance for all Client Engagement activities including email campaigns, shared and client-specific webinars, events, and other client engagement programs, to inform future activities.

Develop positive ongoing relationships across Bright Horizons, the marketing functional areas and client Relations (account management) teams

What we hope you will bring to this role:

3 years of Related Job Experience - Required

3 to 5 years professional experience - Preferred

Experience with Salesforce, Salesforce Marketing Cloud, print-on-demand systems, and providing creative direction preferred. Experience with Monday.com or other project management applications is helpful.

Additional Job Requirements

A great can do attitude, hustle and a willingness to keep growing and learning

Strong project management skills; results-oriented and highly motivated

Strong cross-functional communications skillset

Thrives in a team environment as well as in an individual setting

Flexible mindset. Be able to adjust quickly to changing priority of task

Must be detail-oriented and set high standards for quality. Strong organizational skills required. Proven excellent written and verbal communication skills

Must be a self-starter with a sense of urgency and a commitment to delivering high-quality work consistently

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The range of compensation listed here or that may be discussed in the interview process is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.

Life at Bright Horizons:

Our home office employees support all facets of our business — and no matter which department you join, you’ll be part of a passionate team doing work that makes a difference in the lives of children and families.

Our people are the heart of our company. Because we’re as committed to our own employees as we are to the clients we serve, our collaborative workplaces are designed to grow careers and support personal lives. Here, you’ll find traditional perks (health insurance, 401(k), PTO, and flex spending) plus childcare discounts, education assistance, and so much more. Join us to experience how we support our people to realize their passion, possibilities, and purpose both at work and at home. All in a workplace where you can be you. Come build a brighter future with us.

HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?

Contact us at bhrecruit@brighthorizons.com or 855-877-6866

Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO – English and EEO – Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).

Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.