Job Details

Description

Manager Client Marketing

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

Retention Strategy Leadership: Develop and oversee comprehensive client retention strategies, focusing on reducing churn, increasing client lifetime value, and enhancing satisfaction. Lifecycle Management: Lead targeted campaigns for high-value accounts in collaboration with client services and marketing teams, driving engagement and revenue growth. Data-Driven Decision-Making: Analyze client data, feedback, and engagement metrics to refine retention programs and identify upsell and cross-sell opportunities. Cross-functional Collaboration: Work closely with client services, marketing, sales, and insights teams to align marketing efforts with client needs, feedback, and product offerings. Team Leadership: Manage and mentor the client marketing team, setting clear goals and ensuring successful execution of retention initiatives. Serves as liaison with outside agencies & vendors Other duties as required and assigned As required and assigned Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability

What you need: (requirements)

Bachelor’s degree in marketing or related field from a 4-year college or university preferred MBA (or equivalent) preferred Minimum of 5 to 7 years marketing management experience Proven track record of leading successful client retention and growth programs at a level, particularly in a B2B environment Strong analytical & critical thinking skills Strategic thinker with strong project management skills and the ability to prioritize and execute complex initiatives. Experience working within a 3PL, Supply Chain, or Logistics organization preferred

Bonus if you have: (Preferred requirements)

Ability to read, analyze, and interpret financial reports, general business periodicals, professional journals, technical procedures, or governmental regulations Ability to quickly learn new information and effectively present it in written and visual forms of communication Ability to effectively present information and respond to questions from groups of managers, customers, and the general public Ability to effectively manage multiple projects simultaneously, working both independently and as a team member Ability to build excellent working relationships to attain goals Ability to manage ambiguity and help cross-functional teams to deliver superior customer experience A team player who loves to collaborate with cross-functional and regional teams. Excellent written and verbal communicator with strong project management skills

What you gain from joining our team: (benefits)

Access wages early with the Rain financial wellness app. Free telemedical access to doctors and therapists through FirstStop Health available first day of employment! Health, dental, and vision insurance after 30 days of employment 401k match Paid maternity and paternity leave Access to career development, employee resource groups, and mentorship programs Employee discounts Access to employee perks like fitness class discounts and free access to a relaxation and meditation app Free financial wellness programs Daycare discount program Opportunities to volunteer and give back to your community. + more!