Client Onboarding Coordinator
Dealer e Process
Title: Client Onboarding Coordinator
Department: Launch
Manager: Deanna Noonan
Location: Hybrid or remote for candidates outside of the Chicagoland or Phoenix area.
*Not an HR position *
The Client Onboarding Coordinator oversees all aspects of the beginning of launching a New Business website. This includes but is not limited to:
+ Arranging and conducting a Client Onboarding / Strategy Meeting. Creating schedules for clients with a clear timeline of when things are due from or to the client.
+ Assisted with the completion of all necessary Setup documents.
+ Acting as the liaison between the client and all other internal teams.
+ Tracking all work and its completion through various company systems.
+ Ability to clearly and confidently discuss company or third-party products/tools.
+ Completion of multiple quality checks throughout the process. Facilitating the actual “Go Live” of the website and transfer of clients post-launch to the Account Executive Team.
+ Highly organized self-starter who adapts quickly to processes and has excellent attention to detail.
+ Ability to work under pressure and handle multiple projects in different phases.
+ Proficient in Word, Excel,l and PowerPoint.
Employee Benefits (after a waiting period):
+ Medical, Dental, Vision
+ 401K with company match
+ 10 Paid Holidays
+ PTO and Vacation time off
+ Paid Paternal Leave
DEP’S Top 5:
+ Award-winning company recognized within the automotive industry
+ Collaborative culture
+ Numerous areas for growth
+ Engaging work environment
+ In-person company/team events
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