Client Operations Analyst
Merkle
The Client Operations Analyst plays a pivotal role in supporting the DACH Client Leadership team by overseeing and managing key client management processes. With a comprehensive understanding of clients and their projects, they ensure adherence to company guidelines and compliance standards. This includes supporting and supervising the client closing and review process to maintain data accuracy and quality. The Client Operations Analyst also provides the necessary tools and procedures to the client leadership team for effective client management. In addition, they are responsible for managing day-to-day activities such as invoicing and reporting, while providing guidance on processes and policies to ensure smooth operations.
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