At AssuredPartners, Our Hunt Valley, MD office is hiring for a remote Client Operations Manager - Bswift. In this position, you are responsible for reviewing requirements documentation to build the bswift benefit administration platform, testing sites to go live, updating sites for open enrollment, testing new system functionality, and coordinating internal teams to ensure internal teams have what they need for accurate data imports, EDI file testing, billing administration, and COBRA administration.
As one of the fastest-growing insurance brokers in the U.S., we are excited to bring on those interested in growing their careers in the insurance industry. Opportunity awaits you with us!
Why this Role?
Build meaningful relationships with clients while providing them with impactful solutions.High visibility to Senior Leadership – work alongside Client Services, Sales, and Agency Leadership, who prioritize your learning and development.Opportunity for upward mobility and advancement opportunities across AssuredPartners! What You'll Do Configure new bswift client sites and update sites for open enrollment based on a defined set of requirementsImport plan ratesPerform data integrity checks through site testing and auditingCoordinate project deliverables with other team members to ensure successful outcomes & maintain client satisfactionSupport team in ad hoc reporting activitiesIdentify, reconcile, research, and resolve system-related issuesMaintain comprehensive knowledge of insurance plan rules for all plans including but not limited to health, life, disability, and voluntary benefitsAssist in user acceptance testing of self-serve webs and system enhancementsRepresent AP Benefit Advisors in a positive and professional fashion with both internal and external customersUpdate job knowledge by participating in educational opportunities and reading professional publicationsMaintain composure and effectiveness under pressure in a deadline-driven environmentObtain and maintain the bswift Implementation and Ongoing user User CertificationPerform other duties and special projects as assigned What's in it For You?To help you make the best decision for your personal growth, it’s important to us to share a glimpse of what we offer our top asset, our people:
Competitive base salary $55,000 - $75,000Generous 30+ Days Comprehensive Paid Time Off Package inclusive of Paid Time Off, 10 Company Holidays, 2 Floating Holidays, 5 Sick Days, and 2 Volunteer DaysHealth benefit options with you in mind; 5 affordable medical plan options with rates based on your salary, company paid HSA contribution with eligible HSA plan selection, 2 dental plan options offering orthodontia coverage and 3 cleanings per year, and 2 vision plan options Company match 401(k) plan – 50% up to 6%! Support of your fitness wellness goals! We offer up to 75% off at over 11,000 gyms and fitness centers Opportunity to prioritize your mental health with 24/7 access to licensed therapists Pet benefits & discounts Access to our Employee-led Resource Groups (ERGs) that lend a voice to the variety of demographics represented throughout AssuredPartners What You'll Need Bachelor’s degree or combination of education and/or equivalent work experienceOne year of experience on bswift preferredInsurance knowledge of health, life, and disability plans preferredDemonstrated ability to learn new software systemsProficient with Microsoft Office products – strong Excel skills requiredResults-oriented with strong attention to detailStrong organizational, analytical, communication, and problem-solving skillsAbility to interact with internal and external customers.Ability to work independently as well as with a teamAbility to meet operational deadlines and manage timelinesQuality focus and skilled multi-taskingProfessional presentation & attireSuperior written & verbal communication skills Grow, with usAssuredPartners is passionate about fueling our clients’ innovation and growth. That makes us the perfect place for creative, dynamic people who want to grow their career while helping businesses, families and people thrive.
We’re proud to be the fastest-growing independent insurance broker in America, but we’re even prouder of the honest, caring relationships that our employees build with our clients every day.
Working with us will give you the opportunity to do work that matters while you learn with us, advance with us, and most importantly, grow with us.
AssuredPartners is committed to embracing diversity, equity and inclusion to create a workplace that welcomes and thrives on the unique experiences, perspectives and contributions of all team members. AssuredPartners is bringing the best people and most diverse talent forward to drive growth, innovate and think bigger!