Client Relations Executive
Dignity Health
**Overview**
Dignity Health Mercy San Juan Medical Center is a 370-bed not-for-profit Level 2 Trauma Center located in Carmichael California serving the areas of north Sacramento County and south Placer County for more than 50 years. It is one of the area’s largest and most comprehensive medical centers. Dedicated to the community’s well-being our staff and volunteers provide excellence in care for our patients each year. Mercy San Juan Medical Center has received recognition for being a Comprehensive Stroke Center and Center of Excellence for Bariatric Surgery along with Certificates of Excellence in Perinatal Care Hip- and Knee- Replacement.
**Responsibilities**
The Client Relations Executive is the voice of the customer. The Client Relations Executive observes and reports trends, changes, and new opportunities to assist Health at Home with planning and executing business strategies. The position maintains and grows current market share and grows new sources of business sufficient to support the business plan. Depending on which business unit is assigned, the primary customers are managed care organizations within the region, entities within the region wishing to purchase transportation services, and other health care providers or hospital systems that may become partners in provider networks.
**We offer the following benefits to support you and your family:**
+ Health/Dental/Vision Insurance
+ Flexible spending accounts
+ Voluntary Protection: Group Accident Critical Illness and Identity Theft
+ Adoption Assistance
+ Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
+ Employee Assistance Program (EAP) for you and your family
+ Paid Time Off (PTO)
+ Tuition Assistance for career growth and development
+ Retirement Programs
+ Wellness Programs
**Qualifications**
**Experience:**
Minimum of one year of related sales experience. (1 year)
Experience in a healthcare/medical field or patient transportation preferred.
**Education:**
Health care professional credential, Bachelors degree or comparable business experience required.
Bachelor’s Degree - Health care professional credential, Bachelors degree or comparable business experience required.
**Special Skills:**
Strong interpersonal skills, and excellent verbal and written communication. Excellent sales, customer service and persuasive abilities; ability to build trusting relationships and gain commitment for referrals. Strong initiative, goal orientation and follow through.
Working knowledge of the health care industry and business unit segment of industry preferred.
**Pay Range**
$34.50 - $48.73 /hour
We are an equal opportunity/affirmative action employer.
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