Job Title: Client Relations Specialist Job Description: We are seeking a dedicated and personable Client Relations Specialist to join our team in Virginia. In this role, you will be the primary point of contact for our clients, ensuring their needs are met and their expectations exceeded. Key Responsibilities: + Client Interaction: Serve as the main point of contact for clients, addressing inquiries and resolving issues promptly. + Account Management: Oversee client accounts, ensuring accurate and efficient processing of transactions and services. + Communication: Maintain regular communication with clients to provide updates, gather feedback, and ensure satisfaction. + Problem-Solving: Address and resolve client concerns with tact and diplomacy. + Collaboration: Work closely with other departments to ensure seamless delivery of services. Essential Skills + 1+ years of experience working with data entry and customer service experience. + Comfortability operating in a fast-paced environment. + Experience using CRMs and Excel Spreadsheets for tracking data. + Proficiency typing 35+ WPM. + Previous dealership, logistics, or dispatching experience preferred. Additional Skills & Qualifications + Must have own equipment (NO iPad, Chromebook, Tablet). + Must have working Webcam, Windows 10 or greater, working speakers, printer, scanner, memory 8 GB or higher, hard drive 250 GB or greater. Work Environment The role involves working Monday – Friday, 9:00AM – 6:00PM, with a hybrid schedule of 2 days onsite in Gainesville, VA (Tuesday and Wednesday) and 3 days remote. Pay and Benefits The pay range for this position is $17.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Gainesville,VA. Application Deadline This position is anticipated to close on Mar 26, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.