To support this market’s client population, proficiency in both English and Spanish is required.
Why Join Maxim: Competitive pay & weekly paychecks Health, dental, vision, and life insurance401(k) savings plan with company matching Employee discount program; partnered with hundreds of vendors nationwide Awards and recognition program Opportunity for career advancement
As a Client Relations Specialist, you will be making a difference in the lives of your fellow team members, our caregivers, our patients and our clients. You will...Build relationships with Maxim clients and active caregivers to understand their program and care needs, requirements, and preferencesCompletes the consumer admissions/intakes as directed by the management teamEnsures consumer hours are authorized by the Regional Center and communicated to the consumer and consumer directed workerManages referrals by maintaining communication with consumers and Service Coordinators throughout the processMaintains the consumer recordAssists the office operations team with time reporting issues and concernsNotifies the Operations Leader and Regional Center Service Coordinator of any concerns relating to each consumer including allegations of fraud, misuse of services and/or other relevant issuesAdheres to the standards, regulations, and procedures of the company, State Department of Developmental Services, and the Federal governmentDemonstrates flexibility and adaptability in meeting the needs of participantsAttends all required trainings and in-service programsProvides the highest level of customer service to program participants, vendors, and individual entities
Requirements: High School degree or equivalent required, some completed college coursework preferred One year work experience in a team environmentMust meet all federal, state, and local requirementsProficiency in MS Office, Internet, and email Must be energetic, highly motivated, and able to work in a fast-paced environment Must be highly organized, detail oriented, and have exceptional planning and problem solving skills Excellent verbal and written communication skillsWage/Salary Information
$24- $26 per hour, annual bonus potential of $2,000. Maxim Benefits:
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Health and Wellness
\t\t\t\t\t\t\t\tMedical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program \t\t\t\t\t\t\t
Retirement and Financial Security:
\t\t\t\t\t\t\t\tEmployee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits \t\t\t\t\t\t\t
Lifestyle Benefits:
\t\t\t\t\t\t\t\tPaid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program \t\t\t\t\t\t\t