Company Overview More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs. But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched. About the Role The Medicare Account Manager is responsible for managing and maintaining external relationships with a variety of partners across their respective Division. The Account Manager will partner closely with operations, finance, IT, and other cross-functional organizations to develop and execute partnership strategy. This role is responsible for day-to-day relationship management, communications and tasked with timely follow up by all internal parties. The Account Manager will understand and represent SelectQuote’s value proposition and will work closely with partners to improve communication and streamline processes. A successful candidate will be highly organized and motivated to effectively manage multiple relationships and supporting projects. Supervisory Responsibilities: This position has no direct supervisory responsibilities. Essential Duties and Responsibilities: Maintain strong relationships with existing partners and clients through weekly or bi-weekly touchpoints Owns quarterly operations reviews with each partner to collaborate together to optimize partnership benefit Develop and execute action plans to achieve greater cohesion and maximize partnerships Oversee operational and technology support for future partnership enhancements Collaborate with internal stakeholders to develop partner financial forecasts Monitor and analyze performance metrics across all partnerships Provide regular reports and executive summaries on partnership performance Manage competing deadlines and priorities Monitor performance and ensure throughput of existing processes and remediation of any issues Thoroughly understand and document processes/settings for each partner/client in order to recognize opportunities to improve (standing calls, proactive messaging, regular follow-ups etc.) Discern if there is an issue with a process and provide solutions to remedy it Skills/Abilities: Experience in relationship management, vendor management, product management or strategic initiatives Excellent verbal and written communication skills, especially relating to presentation development Analytical and detail oriented, ability to identify and execute upon areas of improvement High level of self-motivation/self-direction, resourceful, and comfort dealing with ambiguity Capacity to juggle multiple requests at one time, while maintaining sharp attention to detail Strong organizational and time management skills with the ability to multitask Education and Experience: Bachelor's degree in communication, business administration or related field required 3+ years’ experience in Account Management/B2B work required Experience in insurance preferred, but not required Physical Requirements: Work is performed indoors with potential for exposure to safety and health hazards related to office work. Could periodically travel to other office and operational sites. The noise level in the work environment is usually moderate. Prolonged periods of sitting at a desk and working on a computer. SelectQuote Core Values: Service: We create positive customer experiences. Entrepreneurship: We create innovate & take risks. Leadership: We build & invest in high-performing teams. Empowerment: We embrace a changing environment. Courage: We challenge the status quo & drive continuous improvement. Teamwork: We help support & celebrate each other. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.