Job Title
Client Service, Associate
Location
Tokyo, Japan
#LI-Hybrid
(English follows)
ブランドの成長に貢献する様々な知識とスキルを学び、戦略的にクライアントのビジネスに関わりたい方はぜひご検討ください。
＜職務内容＞
主な職務は、さまざまなアカウントにおいてディレクター、マネージャー、シニアアソシエイトの業務をサポートしながら、クライアントのビジネスに貢献することです。この業務を通じて、市場調査の一連の流れや手法をOJTで習得していただきます。クライアントのニーズを把握し、効率的なデリバリーを実現することで、所属部署のビジネス目標達成をサポートします。
業務には、日々のプロジェクト管理と共に、調査票開発、レポートの作成、クライアントへのプレゼンテーションが含まれます。また、クライアントとの関係構築やコンサルタント業務にも携わります。
＜役割＞
調査のプロジェクト管理および運営全般。
関連部署によるスクリプト、フィールドワーク、データを正確かつタイムリーにデリバリーするための調整とモニタリング。データベースのメンテナンス。
正確なデータテーブル、ワークショップ、プレゼンテーション、レポートなどのタイムリーな提供によって、クライアントをマネージする。
品質を落とさず、プロセスとシステムの計画、見直し、改善、合理化を行い、効率的に業務を遂行する。
さまざまな情報源からのデータを理解し、クライアントビジネスに有意義なインサイトを導くために調査ソリューションを適用する。
クライアントとのあらゆる接点で、彼らのビジネスを理解し、身につけた知識と理解を応用する。
さらに、カンターの様々な部署での研修、試験、実務に積極的に参加することが求められます。
＜応募資格＞:
コミュニケーション・リサーチ、マーケティング、統計学、数学、経済学、心理学、社会学、マス・コミュニケーション、マネジメント、情報技術たはそれらに関連する分野で学士号以上を取得している、または同等の経験を有すること。
新卒または社会人経験1～2年未満の方。
日本語が堪能で、日常業務に支障が無いレベルの英語力
コンピューターリテラシーがあり、特にプロジェクト／統計関連のアプリケーションに精通している、MSワード、MSエクセル、MSパワーポイントの上級者であれば尚可。
＜カルチャーフィットしやすい方＞:
消費者データとインサイトの世界でキャリアを発展させたいという熱意をお持ちの方。
複数のプロジェクトをこなし、クライアントにタイムリーに納品できるてきぱきした方。
細部にも注意を払うことができる方。
数字やビッグデータの扱いに慣れており、データを説得力のあるインサイトに変える方法を学ぶことに熱心な方。
高い達成感と結果志向を持って、努力を惜しまず成長したい方。
主体的に社内外の関係者と関わり、良好な関係を構築、維持できる方。
教えてもらうのを待つのではなく、自ら進んで学ぼうとできる方。
===============================================================
Role Overview
The primary responsibility is to provide day-to-day support to Directors, Managers and Senior Associates across a range of accounts and create significant impact on our client’s businesses. An Associate supports the business unit’s goals by delighting clients with great work and ensuring efficient delivery.
The role includes preparation of questionnaires, presentations and reports as well as internal responsibilities such as project management. The role also includes an introduction to client engagement and consultancy.
Role Description
You will suit this role if you have a passion for learning and developing knowledge and skills across a range of brand enhancement and create meaningful impact on our client’s businesses. Your contributions to the team are:
Project management and general administration of the end-to-end research project.
Responsible for maintenance of normative databases, for coordinating & monitoring accurate and timely delivery of scripts, charting, fieldwork & data provision from relevant departments.
Account management – responsible for the accurate & timely delivery of accounts outputs including data tables, workshops, presentations, and reports.
Works efficiently by planning, reviewing, improving and streamlining processes & systems without compromising quality.
Analysis & research expertise – understand data from various sources, implements research solutions to drive meaningful insight for clients’ needs and their business.
Client management & consultancy; apply basic level of knowledge and understanding of your clients and their business in all interactions with clients, and deliverables and analysis conducted for them.
Equally important, you will be required to actively participate in series of trainings, mentorship, examinations, and work practices at all Kantar divisions.
WHAT TO BRING
You are passionate to demonstrate your enthusiasm in developing a career in the world of consumer data and insights.
Highly organized person to be able to juggle multiple projects and ensure timely client delivery.
You have a with a keen eye for the minute detail– detailed oriented.
You possess a solid analytical skill; comfortable dealing with numbers, big data, and keen to learn how to turn data into compelling insights.
Dedicated, energetic, and is willing to put extra efforts at work with high achievement and result orientation.
You have a strong communication skill (verbally and written) as your confident in speaking to the team, clients, and partners is critical.
Be willing to learn by your own rather than waiting to be taught.
Role Requirements
Holds minimum Bachelor’s Degree or equivalent experience from Communication Research, Marketing, Statistics, Math, Economics, Psychology, Sociology, Mass Communication, Management, Information Technology or any related field.
You are a fresh graduate or have less than 1-2 year(s) working experience.
Fluent in Japanese, Basic Business Level in English.
Computer literate, especially in projects/statistics related applications, advanced MS Word, MS Excel and MS PowerPoint would be preferred.
Why join Kantar?
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, nobody knows people better than Kantar. You can be the expert of several solutions by comprehending our unique products.
And because we know people, we like to make sure our people are looked after as well. Equality of opportunity for our people is our highest priority and we encourage our people to work in a way that supports their health and wellbeing. While we encourage our colleagues to spend part of their working week in the office, we understand no one size fits all, and we’re flexible in our approach to ensure people feel included and accepted. We’re committed to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, which is why we welcome applications from all background and sections of society. Even if you feel like you’re not a perfect fit, we’d love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager.
#LI-HS2
Location
Tokyo, Shinjuku Maynds TowerJapanKantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.