Who we're looking for

We are looking for a Client Service Administration Analyst - Hebrew Speaking to join our Client Service Administration team. As part of our new Client Service Global Centre of Excellence (CoE), the team will be responsible for providing client service administration support to Global Client Service teams within the Client Group. This role will involve tasks such as platform data management, annual audit requests, and client service data production.

About Schroders

Schroders is a global investment manager with over 200 years of experience. We help institutions, intermediaries, and individuals around the world invest money to meet their goals and prepare for the future. With approximately 6,000 employees across six continents, we adapt to changes in society and technology while remaining committed to helping our clients and society prosper.

The base

At Schroders, we pride ourselves on doing things differently. In Horsham, West Sussex, we are creating a home for ambitious individuals like you. By joining our team, you will have the benefits of being part of a world-leading FTSE 100 company, while also enjoying the support of a genuine local community. If you are seeking opportunities that match your ambitions, you will find them right here in Horsham.

What you'll do

Client and Platform Data Management

Source the required data for new funds from Golden source data providers or internal fund documentation (fact sheets, etc.).Complete appropriate file formats for upload to the platform and resolve any errors.Ensure quality assurance checks are carried out prior to uploading or sending completed files to clients or platforms.Assist in collecting information for client due diligence requests on Schroders entities.Retrieve relevant invoices from platform providers and provide them to the relevant team member for further checks.

Client Service Data Production (KPIs)

Support the production of various Key Performance Indicator (KPI) reports, such as onboarding stats for senior management.

Client Annual Information Audit on Pooled Funds

Coordinate with external service providers and internal teams to gather data for external audit requests.

Client Information Updates (Corporate Actions), Administration, and Non-Standard Communication

Maintain a list of 3rd party distributors and their contact details for communications.Assist in answering queries from 3rd party distributors regarding fund launches and corporate action communications.Investigate returned mailing communications sent to 3rd party distributors and update details accordingly.

External Reporting

Produce accurate and complete reports using data from internal and external sources.Adhere to agreed production schedules and distribute reports after quality assurance activities.

Fund Dealing

Receive dealing instructions from clients and forward them to the relevant transfer agent.

Other Responsibilities

Manage workload according to deadlines.Follow department controls and procedures.Continuously improve processes and challenge the status quo.Collaborate with others to build a positive and supportive working environment.
The knowledge, experience, and qualifications you needStrong attention to detail for delivering high-quality, accurate outputs.Excellent interpersonal and communication skills for liaising with stakeholders and external parties.Ability to problem-solve and prioritize tasks effectively.Knowledge of financial services, including investment funds, is beneficial.Team player who contributes to overall team effectiveness.Open to feedback, receptive to change, and continually seeking self-improvement opportunities.Proficiency in Microsoft Office, particularly Excel.Fluency in Hebrew.
We recognize potential, whoever you are

At Schroders, we believe in the power of diversity and inclusion. We value different perspectives and experiences, as they allow us to make better decisions and achieve our purpose of providing excellent investment performance to clients. We are an equal opportunities employer, and we welcome individuals from all backgrounds, regardless of age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristics.

Who we're looking for

We are looking for a Client Service Administration Analyst - Hebrew Speaking to join our Client Service Administration team. As part of our new Client Service Global Centre of Excellence (CoE), the team will be responsible for providing client service administration support to Global Client Service teams within the Client Group. This role will involve tasks such as platform data management, annual audit requests, and client service data production.

About Schroders

Schroders is a global investment manager with over 200 years of experience. We help institutions, intermediaries, and individuals around the world invest money to meet their goals and prepare for the future. With approximately 6,000 employees across six continents, we adapt to changes in society and technology while remaining committed to helping our clients and society prosper.

The base

At Schroders, we pride ourselves on doing things differently. In Horsham, West Sussex, we are creating a home for ambitious individuals like you. By joining our team, you will have the benefits of being part of a world-leading FTSE 100 company, while also enjoying the support of a genuine local community. If you are seeking opportunities that match your ambitions, you will find them right here in Horsham.

What you'll do

Client and Platform Data Management

Source the required data for new funds from Golden source data providers or internal fund documentation (fact sheets, etc.).Complete appropriate file formats for upload to the platform and resolve any errors.Ensure quality assurance checks are carried out prior to uploading or sending completed files to clients or platforms.Assist in collecting information for client due diligence requests on Schroders entities.Retrieve relevant invoices from platform providers and provide them to the relevant team member for further checks.

Client Service Data Production (KPIs)

Support the production of various Key Performance Indicator (KPI) reports, such as onboarding stats for senior management.

Client Annual Information Audit on Pooled Funds

Coordinate with external service providers and internal teams to gather data for external audit requests.

Client Information Updates (Corporate Actions), Administration, and Non-Standard Communication

Maintain a list of 3rd party distributors and their contact details for communications.Assist in answering queries from 3rd party distributors regarding fund launches and corporate action communications.Investigate returned mailing communications sent to 3rd party distributors and update details accordingly.

External Reporting

Produce accurate and complete reports using data from internal and external sources.Adhere to agreed production schedules and distribute reports after quality assurance activities.

Fund Dealing

Receive dealing instructions from clients and forward them to the relevant transfer agent.

Other Responsibilities

Manage workload according to deadlines.Follow department controls and procedures.Continuously improve processes and challenge the status quo.Collaborate with others to build a positive and supportive working environment.
The knowledge, experience, and qualifications you needStrong attention to detail for delivering high-quality, accurate outputs.Excellent interpersonal and communication skills for liaising with stakeholders and external parties.Ability to problem-solve and prioritize tasks effectively.Knowledge of financial services, including investment funds, is beneficial.Team player who contributes to overall team effectiveness.Open to feedback, receptive to change, and continually seeking self-improvement opportunities.Proficiency in Microsoft Office, particularly Excel.Fluency in Hebrew.
We recognize potential, whoever you are

At Schroders, we believe in the power of diversity and inclusion. We value different perspectives and experiences, as they allow us to make better decisions and achieve our purpose of providing excellent investment performance to clients. We are an equal opportunities employer, and we welcome individuals from all backgrounds, regardless of age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristics.