Client Service and Product Support Specialist
ADP
**This is a hybrid position - working in the office 3 days/working from home 2 days.**
**Unlock Your Career Potential: Support at ADP.** Every day, thousands of organizations around the world rely on ADP. As a worldwide leader in business outsourcing solutions with 60+ years of experience and over half a million customers, our products and services enable companies large and small to do business. As part of ADP's support team, you play a shared role in our success -- you'll work alongside a team of talented and highly motivated individuals at one of the most innovative companies in the world. Here, you'll find the tools and flexibility you need to create your own path, supported by comprehensive training and support to improve your skills and knowledge.
ADP is hiring for our **Retirement Trust Team** ! This role is for the ADP Retirement Trust Services (ADPRTS). In this position, you will couple your positive attitude with a desire to learn to ensure smooth functioning of activities and processes across select areas of ADP's business.
We strive for every interaction to be driven by our **CORE values** : **Insightful Expertise** , **Integrity is Everything** , **Service Excellence** , **Inspiring Innovation** , **Each Person Count** s, **Results-Driven** , and **Social Responsibility** .
**RESPONSIBILITIES:**
+ Perform moderately complex clerical, administrative and office support activities
+ Create spreadsheets, presentations and other documents, file and fax as directed
+ Follow standardized formats and established internal procedures
+ Assemble and compile statistics and data from established sources as directed
+ Create formulas/formats of moderate complexity
+ Provide support to leaders and department as required
+ Outbound calls to clients, Department of Labor and other government agencies
+ Organize correspondence and email; responds to requests for information
**QUALIFICATIONS REQUIRED:**
+ Minimum of one year of experience in similar environment
+ Experience using Microsoft applications, such as Excel, Word, Outlook
+ Exceptional organization skills
+ Able to work in a hybrid work environment (3 days in the office/2 days at home)
+ High School diploma or equivalent education/experience
$24 - $26 / hour
\#LI-Hybrid
. **YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of nine Business Resource Groups where you can connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn.** Ongoing training, development, and mentorship opportunities for even the most insatiable learner.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Balance work and life.** Resources and flexibility to more easily integrate your work and your life.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impact upon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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