CDM Smith’s Federal Services Unit is seeking an experienced and results-driven Client Service Leader to drive our digital growth with the US Government. The Client Service Leader will play a key role in the implementation of business development strategies to achieve aggressive and sustainable growth targets. The Client Service Leader will facilitate this growth by establishing a multi-year strategic plan, setting short- and long-term business priorities, leading client engagements, identifying teaming partners, ensuring CDM Smith’s digital offerings meet our Federal Government client needs. As a member of this high-performing team, you would have the following responsibilities.

Key Responsibilities:
• Lead business development efforts to identify and develop new business opportunities for our digital consulting services such as digital road mapping, digital transformation program implementation, advanced data analytics (including the use of AI and development of dashboards), data platform and integration, program management information systems and software evaluation and implementation.

• Build and maintain strong, long-term relationships with Federal clients, understanding their goals, challenges, and requirements.

• Develop and implement strategies to grow our Federal digital services footprint, aligning overall business goals and market trends. Identifying and developing new business opportunities.

• Collaborate internally with CDM Smith’s Federal Sales, Marketing and Delivery Teams, and Technical Experts and Trinnex, a CDM Smith subsidiary designs and develops customized, innovative digital solutions that address client challenges.

• Stay informed about trends in Federal government contracting, digital transformation in engineering, program management information systems, and emerging technologies, providing insights that drive innovation within our service offerings.

• Engaging with CDM Smith Program and Project Managers to support the delivery of quality projects that meet scope, schedule, and budget commitments to maintain client satisfaction.

• Contributing to the firm's stature by actively participating in leadership roles in professional societies and associations.

• Serving as mentor to junior staff.