Client Service Representative

Compensation - $20-22/hr

At Animal Diagnostic Clinic-Dallas, we are looking for a full-time Client Service Representative for our hospital. Our hospital is a top leader in specialty veterinary medicine offering board certified specialists in Oncology, Cardiology, Internal Medicine, and Emergency Critical Care. Our hospital is a fast paced environment and we are looking for a positive, energetic, self-starting individual with fantastic client service experience to join our team!

What Makes Animal Diagnostic Clinic Unique? 

We are passionate about our team’s health and wellness and continue to foster a culture where asking questions is welcomed, and training is the expectation. At VCA we are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve while supporting a work-life balance. Our leadership team works hard to protect our culture and assure we hire associates that are going to have the determination to rise above obstacles. 

We not only work hard, we play hard too. Join us for one of our team building events such as visiting the Frisco Roughriders for a game, pop-up food trucks, or surprise team lunches. Holidays are no exception! Grab a bucket for Halloween & Valentine’s Day and drop a few treats in for your friends. Need a pick me up? Keep your eyes peeled for our Radio Flyer snack wagon rolling through a department near you! This is but a small sampling of the gratitude we show our team for being the most compassionate, dedicated veterinary medical professionals around. 

Responsibilities:

Check in & out clients, answer phone calls, and collect payments.Schedule new and existing client appointmentsTriage emergency referralsGain an understanding of pharmaceuticals and disease processesProcess end of dayRead and respond to all communication in a timely mannerAttend leadership meetingsMust be positive, motivated, and dependable

Physical Requirements:

Any allergies to animals must be controllable through medication.Must be able to lift 40 pounds.Must be willing to work long or irregular hours under pressure conditions.This position requires the ability to walk, bend, stand, and reach constantly during a minimum 8-hour day.Visual acuity sufficient to maintain accurate records, recognize people and understand written directions.Ability to speak and hear sufficiently to understand, give information in person and over the telephone.

The Benefits Continue to Grow!

Leadership opportunities (career growth potential)Hefty discounts to VetGirl, and Fear Free CertificationFree NAVTA membershipEducational scholarships and tuition supportFree wellness subscriptions (Head Space)Referral bonusesCompetitive wageMedical, dental & vision insurancePaid long and short term disability insurancePaid parental leaveInfertility BenefitsPaid vacation and sick time401(k)Free access to Plumbs, and educational platforms such as Vetfolio

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.