**Sign On Bonus & Monthly Incentives Available!** BAYADA Home Health Care has an immediate opening for a **Client Relations/Services Associate** in our **Montgomery County Home Health office in Gaithersburg, MD.** If you are looking for an exciting career opportunity in a growing industry, this role could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients. **Responsibilities:** + Provide superior customer service and quality home care + Focus on managing coordination of client services and emergent scheduling issues + Manage your Client Services caseload while proactively growing it + Build lasting relationships with clients, referral sources, payors and community organizations + Develop strong, communicative relationships with the team + Assist in office responsibilities, running delegated operations + Support director with managing 1:1 meetings with team members + Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.) + This role will partner with Clinical Managers to provide supervision and support to field employees **Qualifications:** + Bachelor's degree preferred + Prior knowledge of/experience with Medicare and OASIS a plus + Prior medical office or home care experience preferred + Prior supervisory experience or office management required + Demonstrated record of successfully taking on increased responsibility (goal achievement) + Ambition to grow and advance beyond current position + Strong computer skills required (electronic medical record) + Excellent communication and interpersonal skills **Why Choose BAYADA?** Experience the best of both worlds: the stability of a leading healthcare organization combined with the values and close-knit culture of a family-owned business. **At BAYADA, your growth, success, and satisfaction are our top priorities.** Our commitment to diversity and inclusion has earned us numerous accolades, including: + **Newsweek’s Best Place to Work for Diversity (2023)** + **Best Place to Work for Women (2023), Families, and Overall** Join a team that values your career growth as much as it values the quality of care we provide to our clients. **Why You’ll Love This Opportunity:** + **Competitive Pay & Monthly Incentives** , with weekly deposits + **Comprehensive Benefits** : Medical, dental, vision + **Plenty of Time Off** : 15 vacation days, 10 sick days, 10 paid holidays (including 4 floating holidays) + **401k with Company Match** to help secure your future + **Tuition Reimbursement & Commuter Benefits** + **Balanced Schedule** : Monday through Friday, daytime hours + **Growth Potential** : We’re committed to your career development! To learn more about our benefits, click here (www.bayada.com/benefits) . \#LIRX \#JoinBAYADA-RX **As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.** BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.