Indulge in the epitome of luxury and sophistication with ManpowerGroup, where flexibility, impeccable work/life balance, and an abundance of YOU time are our hallmarks. Elevate your lifestyle with our exclusive opportunities, designed to grant you the freedom to prioritize what truly matters. We are seeking a distinguished Client Services Manager to join our elite team. Our esteemed client is a prestigious renewable energy leader in North America with over 40 years of expertise. In this role, the Client Services Manager (CSM) oversees day-to-day recruiting processes for Talent Solutions RPO clients and directly manages a team of recruiting professionals, hybrid on-site. The PDM works with a ManpowerGroup Talent Solutions RPO Director and Client to create and implement innovative processes. Typically, the PDM will work directly with Recruiting Leadership and Hiring Authorities within the Client company to ensure a successful partnership. Directly oversee a team of ManpowerGroup Talent Solutions RPO Recruiters, which may include coordination teams and any other support roles needed; * Work with direct reports to develop strategies and solutions to improve overall recruiting activity and client satisfaction; * Allocate workload and resources appropriately; * Conduct regular one-on-ones with direct reports to assess progress as well as strategize on Client needs; * Conduct quarterly and annual employment reviews based on scorecard performance measurements and ManpowerGroup Talent Solutions RPO value expectations; * Overall responsibility for forecasting, budgeting, and managing revenue and profitability targets; * Identify areas to grow the Client's scope of services to include additional ManpowerGroup Talent Solutions RPO and Total Talent Management offerings; * Maintain accountability for technology integrity; * Partner with Client's recruiting leadership and operational hiring managers, mid to executive level; * Analyze, develop, recommend, and implement recruitment strategies. * Work with the Client and ManpowerGroup Talent Solutions RPO team to develop recruiting metrics and benchmarks; * Develop and provide weekly and monthly reporting to Clients; * Understand business/organizational issues and challenges as they relate to staffing; * Partner with the Sales and Solutions Team to participate in sales pursuits which could include crafting RFP responses, assisting with solution design, and participating in sales meetings at Client sites; * Create relationships with community-based organizations and other centers of influence. **Education** HS Diploma required, Bachelor's Degree in related field or equivalent experience is desired. **Required Years of Experience** ***** **3-5+ years minimum management experience, leading a Talent Acquisition team within an RPO setting** **Preferably manufacturing, transportation, energy industry experience** * **3-5 + years of experience with leading and coaching, a staff of 50 client-facing recruiters in a high-volume situation plus strong experience with driving daily, weekly, and monthly funnel activities, and proven experience achieving goals.** **Travel** Up to 20% **Required Technical/ Functional Skills** **Qualifications and Experience Summary** + **Strategic Leadership:** Highly organized with a strategic mindset, thought leadership, and a solutions-focused approach. Demonstrated expertise in resource leadership and team management across multiple industries. + **Recruitment Expertise:** Proven experience in recruiting and managing recruiters across diverse sectors, including manufacturing, transportation, and energy, with a strong emphasis on high-volume recruitment. + **Financial Acumen:** Hands-on experience with P&L responsibilities and deep familiarity with program finances and their impact on overall RPO business operations. + **Recruitment Strategy Development:** Skilled in building candidate personas and designing recruitment strategies with measurable outcomes, leveraging specific resources to achieve results. + **Client Relationship Management:** Expertise in addressing and resolving client dissatisfaction, successfully turning around issues to create positive outcomes and long-term partnerships. + **Team Leadership:** Experienced in leading high-performing recruitment teams in high-volume environments, ensuring a high level of organization and operational efficiency. **Key Skills and Attributes** + Track record of designing, implementing, and managing enhanced recruitment strategies for both high-volume and niche hiring needs. + High sense of urgency with proven ability to multi-task and prioritize in fast-paced, dynamic environments. + Consultative approach to managing and resolving complex client challenges effectively. + Demonstrated success in process improvement and operational excellence, supported by the use of metrics to drive outcomes. + Strong people management skills, employing positive and effective strategies to leverage team strengths and exceed organizational goals. + Financial management expertise, including budget development and oversight. + Extensive experience in hiring, training, and developing high-performing recruitment teams. + Proficiency in recruiting-related technologies such as ATS, CRM, and sourcing software. + Advanced skills in Microsoft Office (Word, Excel, and PowerPoint) for developing client business reviews, analyzing data, and managing budgets. ManpowerGroup is committed to helping our employees achieve their career goals while enjoying a strong total rewards package and award-winning culture. We're looking for high-potential talent ready to start strong and deliver on the expectations below: *Create profitable growth by influencing your team's performance targets and putting more people to work *Build loyalty and deliver top-notch service leading to strong client and candidate satisfaction ratings Apply today to hear some of our star recruiters share more about their work and career journey, giving you a glimpse into a day in your life as a member of our team. Find a career with purpose at ManpowerGroup. **Organization:** Talent Solutions RPO **Salary: 82,500 - 137,500** **Incentive (if applicable):** Annual Scorecard; Target Incentive of 15% of Salary **Benefits:** ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life Insurance, and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is an EO/AA Employer/Minorities/Veteran/Women/Disabled/LGBT **Reasonable accommodation during the interview process can be provided. Contact** **for assistance** ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.