Location: On-site on NE side of Indianapolis Hours: Monday-Friday 8a-4:30p or 7:30a-4p Job Description: The Client Services Representative serves as a liaison between our clients and the call center staff. They provide supportive positive services both internally and externally to resolve issues. Provide administrative support and processing for call center staff. Key Responsibilities: • Correspond with clients in a professional manner via phone, email, and fax. • Manage client accounts which requires analyzing accounts to resolve balance discrepancies. • Data entry • Posting payments and adjustments • Request itemized bills from clients. • Verify insurance eligibility. • Research and retrieve information from client sites. • Inspect bankruptcy notifications. • Generate client reports. Preferred Skills & Qualifications: + 1+ years of healthcare related experience preferred + 1+ years of experience within a customer service or administrative role + Must be proficient in 10-key and MS Suite software (specifically Excel) + Strong work history + Excellent communication and customer service skills + Attention to detail Pay and Benefits The pay range for this position is $16.00 - $16.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Indianapolis,IN. Application Deadline This position is anticipated to close on Feb 25, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.