Ancaster, Ontario, Canada
1 day ago
Client Services Representative Beattie Pet Hospital - Ancaster

Look no further, we have an amazing Op-purr-tunity for you!

Beattie Pet Hospital Ancaster, located in the Meadowlands, is currently searching for a Client Service Representative to join our team. Our Client Service Team is our front line, the first and last interaction that our clients have when they are at the hospital. We are looking for someone who meets our values and is driven to help us grow, foster relationships and meet our goals (big or small).

 

The Responsibilities
The first person in the clinic each day to "ooooo" and "awwww" over every adorable pet that comes through our doors
Ability to answer a multiline phone system, track and book appointments effectively, placing outbound calls to pet parents for follow-up and future appointment bookings
Respond and manage email correspondence, schedule appointments
Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
General housekeeping duties

 

The Position
Full-time or Part-time
8-12 hour shifts (longer shifts, more days off!)
Previous Veterinary Clinic or Animal Experience is an asset
Previous Customer Service or Front Desk Experience Required
Health & Dental Benefits (for Full Time employees)
Generous Staff Pet Discounts
RRSP Matcing Program
Paid Vacation (2 weeks)
Continuing Education Oppertunities
No Over-Night or On Call Shifts
Rotating Weekends
Salary will be determined by factors such as job-related skills, experience, and relevant education or training.

Don't paw-der a minute longer! Apply today!

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