We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering outstanding customer service.
We are looking for an up beat, professional, hard-working candidate with a friendly demeanor and a willingness to learn.
An ideal candidate should be organized, self-motivated, able to multi task, have excellent communication and customer service skills within a team-oriented atmosphere, all while demonstrating compassion and empathy towards pets and their parents.
Duties will include but not limited to:
- Scheduling appointments
- Confirming scheduled appointments
- Greeting clients
- Maintaining exam room cleanliness prior to next appointment.
- Prepping charts
- Maintaining lobby cleanliness
- Handling multiple phone lines
- Maintaining hospital flow
- Filling medications
- Assisting with patient restraint
- Assisting Technicians when needed
* Veterinary Hospital Experience Preferred
* Knowledge of AviMark preferred
Operating days:
Monday-Saturday
Closed on Sundays
Benefits:
- Competitive salary based on experience
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
If you are passionate about providing exceptional customer service and have the qualifications we are looking for, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience.