Job Title: Client Services SpecialistJob Description This role is open to cover a leave of absence and is forecasted for 3 months. The role will initially involve data entry tasks, with responsibilities gradually increasing to include entry of customer concerns and credit/debits into the CRM system. Responsibilities + Receive customer orders and process them in the automated order processing system. + Act as a liaison between customers and Field Sales, providing professional account management. + Review reports to ensure shipping schedules and order data are accurate. + Maintain a high level of product knowledge and product application using various resources and training tools. + Maintain and expand the CRM database to capture customer profiles, requirements, annual volumes of ingredients purchased, competitive price points, baking processes, and varieties produced. + Research credit/debit memos for individual districts. + Support Field Sales with processing sample requests, customer concerns, and price requests, and follow up appropriately. + Review sales trends for the assigned geographical area and report changes to the inventory planner and Field Sales. Essential Skills + 2 - 5 years of experience in order entry/order management. + Experience using an ERP system; D365 preferred. + Comfortable with Excel; intermediate user (pivot tables and lookups) preferred. + Experience using a CRM system; Salesforce preferred. + Excellent communication skills, both written and verbal. + Accurate data entry skills. + Strong analytical, time management, and organizational skills. + Ability to work individually and as part of a team. Additional Skills & Qualifications + Experience with order entry and order management processes. + Proficiency with Excel, including pivot tables and lookups. + Familiarity with CRM systems, especially Salesforce. Work Environment The position requires 100% in-office work from Monday to Friday, with working hours from 8am to 5pm. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Saint Louis,MO. Application Deadline This position is anticipated to close on Mar 21, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.