Client Services Specialist
We are looking for a dedicated Client Services Specialist to support warehouse operations by ensuring seamless communication between clients and internal teams. This role involves managing client inquiries, resolving issues related to orders, inventory, and shipments, and collaborating with warehouse staff to ensure efficient order fulfillment and customer satisfaction. RESUME REQUIRED!
Company Profile
Our client is a well established company that supports Comcast equipment delivery. This client supports road and wire equipment reinstallations.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Client Services Specialist Details:
Temp-to-Hire position$21.00 /hourFull Time work availableFirst Shift (Monday through Friday from 06:00am to 02:30pm)Assist customers and business partners via telephone and emailHandle customer complaints in a calm, professional mannerDiagnose, assess and resolve problems or issuesMonitor progress of delivery routesScan haul-away pods and verify stampsProcess changes or cancellations to delivery ordersMaintain accurate records of client interactions, orders, and service requests in CRM or warehouse management systems.Client Services Specialist Qualifications:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.High school diploma or equivalent1-year related experience preferably within a call center environmentStrong customer service skills and the ability to satisfactorily resolve issuesSolid ability to multitask with exceptional organizational skillsAbility to thrive under pressure while delivering solutions that exceed customer expectationsApplicant may be subject to a background check*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Lebanon, TN
514A West Main Street
Lebanon, TN 37087
(615) 965-5557
lebanon.tn@elwoodstaffing.com
Qualifications*See above for qualifications
Apply to this Job Log In OR Create an Account