Ramsey, NJ, USA
4 days ago
Client Services Support Specialist
Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing * Customer Service Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance, i.e. domain, SAP, BW, MKM, Gmail, etc. * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - shared folder and domain group access * Troubleshooting software issues; operating system, SAP, MS Office, Citrix, Browsers * Remote support using LANDesk/Zoom/Remote Desktop * Troubleshooting Google email related issues * Cisco VPN Client/Secure Auth OTP
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