Client Services Support Specialist
Kforce
Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ.
Essential Job Functions:
* Support is provided via telephone, email, and web ticketing
* Customer Service
Client Services Support Specialist provides support in the following areas:
* Password Resets, account maintenance, i.e. domain, SAP, BW, MKM, Gmail, etc.
* Adds/Moves/Changes - for new hire/terminations
* Printer installations, software installations
* Access rights on domain - shared folder and domain group access
* Troubleshooting software issues; operating system, SAP, MS Office, Citrix, Browsers
* Remote support using LANDesk/Zoom/Remote Desktop
* Troubleshooting Google email related issues
* Cisco VPN Client/Secure Auth OTP
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