Unleash your knack for creating tailored client solutions and join a collaborative effort where your insights help craft unmatched offerings and shape impactful outcomes.

 

As a Client Solutions Architect Associate in HealthCare Payments, you work closely with our Product, Sales, and Technology teams to support the sales process and contribute to the architecture of comprehensive product solutions for clients with complex challenges.  

 

Job responsibilities 

Supports the team in configuring and modifying the firm’s existing products and solutions, often in partnership with Technology, to fit complex client use cases Collects client feedback and implementation data to inform future development requirements Ensures market and technical insights are shared across teams to ensure alignment with client solution strategies and objectives Aggregates and analyzes relevant client and market data to support the Solutions team in delivering impactful solutions Prepare and deliver technical presentations and demonstrations in collaboration with J.P. Morgan deal teams Guide customer expectations to implement solution features using best practices and industry experience through project chartering process as a lead-in to implementation

Required qualifications, capabilities, and skills 

2+ years of experience or equivalent expertise within a broad set of related products Developing technical knowledge of the cluster of products Experience in computer science, engineering, or a related field Effective at managing expectations, time, priorities and getting things done Demonstrated prior experience working in a highly matrixed and complex organization Proficiency in Microsoft Word, Excel, and PowerPoint

Preferred qualifications, capabilities, and skills 

Familiarity with patient accounting systems, revenue cycle solutions, or claims management systems Bachelor’s degree or equivalent work experience