At CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.

CoreLogic is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At CoreLogic, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.

Job Description:

What You'll Be Doing:

Are you enthusiastic about building strong relationships, driving customer success, and helping clients maximize the value of innovative solutions? If so, we are looking for a dynamic and detail-oriented Client Success Manager (CSM) to join our team and make a significant impact on our clients’ success journey. As a CSM, you will play a key role in supporting customer relationships, ensuring customer satisfaction, and driving the adoption of our products. You will collaborate closely with customers to understand their needs, solve issues, and help them achieve success, while collaborating with various internal teams to improve the overall customer experience.

Key Responsibilities:

Manage the process of customer on-boarding (post sales) through ongoing management of account by acting as the first point of contact addressing questions, resolving issues, and ensuring a smooth onboarding experience.Build and maintain positive relationships with customers to drive retention and loyalty.Maintain and grow revenues from your portfolio of customers by identifying opportunities to offer additional solutions and products tailored to their needs.Help customers understand product features and functionality to maximize value.Gather feedback from customers to help identify opportunities for product improvement.Through proactive communication monitor customer accounts to identify potential at-risk renewals and develop strategies to address the concerns.Collaborate closely with sales, product management, marketing, solutions engineering and various other internal support teams to ensure customer success and goal alignment.Manage any customer cancellations, credits, and refund requests timely and efficiently.Drive overall customer usage through recommendation of training sessions and additional solutions.

What’s in it For You:

Large (~$2B+ revenue) formerly public information services and data business Durable cash flow and profitability regardless of changes in macroeconomic conditionsCompany certified as a global "A Great Place to Work."Hybrid working model- 1 day in the office a week for “moments that matter” and the rest of the time can be remote.Competitive compensation, bonus and benefits!Career path for continued professional growth.Working with leaders that care about your professional growth!Access to our world class self-development portal, centered around you as the employee.  We take pride in our work and believe in cultivating a work environment that supports and values our greatest asset: our talented employees.

Job Qualifications:

What We Are Looking For:

 Bachelor’s degree or equivalent combination of education and experienceMinimum of 3+ years of client success, account management and/or sales experienceEffective communication and people skills with a customer- first mindsetExcellent negotiation skillsUsage of Salesforce or other CRM technology necessary Knowledge of LinkedIn Sales Navigator, GONG, and Microsoft Teams and MS Office a plusAbility to manage multiple customer accounts and prioritize tasks effectivelyStrong critical thinking skillsKnowledge or experience in Data or Information Services industries preferred

Annual Pay Range:

54,413 - 68,016 USD

CoreLogic benefits information can be found here: http://www.yourcorebenefits.com/.  Qualifications, locations and experience of the individual ultimately selected for the position may impact the final actual offered compensation, which may vary from any posted range. 

CoreLogic's Diversity Commitment:​

CoreLogic is fully committed to employing a diverse workforce and creating an inclusive work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. ​ We are better together when we support and recognize our differences.  ​

EOE AA M/F/Veteran/Disability:​

CoreLogic is an Equal Opportunity/Affirmative Action employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. CoreLogic maintains a Drug-Free Workplace. ​

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Please apply on our website for consideration.​

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