Saint Cloud, MN, USA
1 day ago
Client Support Associate
Kforce has a client that is seeking a Client Support Associate in Saint Cloud, MN. Essential Functions: * Client Support Associate handle complex and escalated issues from financial professionals and customers * Provide support to our clients in all aspects of their business; This will include brokerage operations, advisory accounts, transfers, direct business, etc. * Provide support to our clients with the navigation and use of various systems associated with the Broker/Dealer * Maintain minimum call handling requirements and quality review scores while adhering to assigned work schedule * Utilize the CRM (Client Relationship Management) tool to accurately record each call * As a Client Support Associate, you will work independently within the team to assist callers without requiring outside assistance * Participate in special projects as assigned * Provide training support on department process and system navigation
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