Client Support & Logistics Specialist
Aston Carter
Logistics Specialist | Remote* | Las Vegas, NV | 6-Mo CTH
The Client Support & Logistics Specialist will start off fully remote before transitioning to an On-Site location at the end of the year
*Must have a computer or laptop & valid driver's license*
Description
The Client Support & Logistics Specialist is responsible for executing customer vehicle relocation services orders and all supporting business operations. Key activities include customer order management and execution, communication through email and telephone with staff, Independent Contractors (ICs), and pickup and delivery contacts. The role requires maintaining accurate data in each order tracked in CRM.
+ Manage execution of customer orders
+ Coordinate and schedule pickup and delivery of customer vehicles while ensuring customer instructions are precisely followed
+ Ensure orders are efficiently executed through linking of multiple orders
+ Oversee accurate and timely completion of additional services including vehicle detailing, titling/registration, and vehicle placement into storage
+ Communicate timely by email, telephone, and CRM with staff, ICs, and pickup and delivery contacts, escalating issues to management as appropriate
+ Update CRM activities and notes promptly and maintain accurate data after each telephone call and email communication, including uploading photos and scanned documents
Hard Skills
+ Must have 2+ years of experience in a high call volume environment
+ Microsoft Office Excel
+ Data entry
+ CRM experience
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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