Kforce has a client in Philadelphia, PA that is seeking to add a Client Support Specialist to join their team. Summary: You will be the primary point of contact for our clients, ensuring their needs are met and exceeded. Your mission is to build and nurture strong, long-lasting relationships while identifying opportunities to grow our business. Key Responsibilities: * Client Support Specialist will serve as the primary liaison between the company and assigned clients * Develop and maintain strong relationships with clients, understanding their goals and challenges * Identify upselling and cross-selling opportunities to maximize account growth * Collaborate with internal teams to ensure the timely delivery of products and services that meet client expectations * As a Client Support Specialist, you will monitor client satisfaction and address any concerns proactively * Prepare and deliver regular performance reports and presentations to clients * Stay updated on industry trends and competitive activities to provide valuable insights to clients