Employment Type:Full timeShift:Day Shift

Description:

POSITION PURPOSE:

The Administrator – Clinic is responsible for managing the daily administrative and technical support sections of a Medical Group clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Oversees a large and/or complex practice(s) such as practice(s) with multiple locations, specialties and/or large number of providers.

Details:

Your best life. Our one purpose.

At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

Wellness programsEducation reimbursementPersonalized health insurance plans including dental and visionPaid time offLong- and short-term leaveRetirement planningLife insurance coverage

What you will do:

Lead day-to-day operations of assigned clinic location(s) to ensure proficient and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.Effectively lead, train and develop a team of employees including hiring, training and development, etc. Promotes personal growth/development and understanding among colleagues.Presents problems in a professional manner and helps coordinate solutions inter- departmentally. Creatively seeks solutions to existing problems as well as potential problems. Creatively implements solutions to problems.Creatively seeks new ideas to stay within budget guidelines while constantly improving the quality of health care delivered.Ensures charging/ reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team.Assists with documentation audits.Partners with Medical Director to ensure success within the clinic.Prepares, monitors, and adjusts budget.Develops, implements and monitors clinic objectives, processes, procedures, standards, and educational programs in conjunction with the mission and the philosophy of MercyOne Medical Group.Works collaboratively with Medical Group Administration and other leaders to develop, evaluate and monitor standard processes based on best practice.Develops and maintains quality assurance programs, i.e. nursing, accounting.Proactively analyzes clinic operations to identify barriers or new opportunities.Directs the maintenance of physical environment and equipment.Serves as liaison between physicians and Medical Group Administration, promoting understanding and agreement in regard to future goals.Directs, motivates, and evaluates activities of clinic employees, ensuring that clinic goals and expectations are met.Ensures the impact of constant change is positive in nature to employees, patients, and physiciansDirects clinic in complying with applicable laws and regulations relative to clinic operations (i.e. OSHA, CLIA, COLA, HIPAA, Stark, etc.).Ensures that patient concerns are addressed and that appropriate and timely follow-up is performed.

What we are looking for:

Bachelor’s degree in related field required.Preferred experience working in an organization of comparable size and complexity, preferably in healthcare.Experience managing colleagues in a healthcare setting preferredExperience working with physicians and advance practice providers preferredMust demonstrate excellent communication skills in both verbal and written form.Preferred experience working in an organization of comparable size and complexity, preferably in healthcare.

MercyOne Eastern Iowa provides exceptional, personalized care to Dubuque, Dyersville, Elkader, Clinton and surrounding areas providing more than 300 licensed beds. MercyOne Eastern Iowa operates four medical centers in Dubuque, Elkader, Dyersville and Clinton. Our facility in Clinton has branches in Fulton specializing in family medicine and Savanna Home Health & Hospice Care based in Illinois.

MercyOne Dubuque Medical CenterMercyOne Dyersville Medical CenterMercyOne Elkader Medical CenterMercyOne Clinton Medical Center

With a history dating back more than 130 years, MercyOne Eastern Iowa has grown through expansions, acquisitions and consolidations to help provide exceptional, personalized care to our communities. Our four medical centers employ over 2,000 colleagues and medical staff improving access and creating an even higher level of care coordination to benefit patients and communities throughout the region.

Our Mission:

We, Trinity Health, serve together in the spirit of the gospel, as a compassionate and transforming healing presence within our communities.

Our Core Values:

ReverenceCommitment to Those Who are PoorSafetyJusticeStewardshipIntegrity

Our Vision:

We will be the most trusted health partner for life.

Our Actions:

As a Trinity Health colleague, I will:

Listen to understand.Learn continuously.Keep it simple.Create solutions.Deliver outstanding service.Own and speak up for safetyExpect, embrace and initiate change.Demonstrate exceptional teamwork.Trust and assume good intentions.Hold myself and others accountable for results.Communicate directly with respect and honesty.Serve every person with empathy, dignity and compassion.Champion diversity, equity and inclusion.

Our Promise:

We Listen.We Partner.We Make it Easy.

MercyOne Dubuque Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Our Commitment to Diversity and Inclusion
 

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.