Clinic Administrator I

Job Code: MG1131

 

ABOUT US

We are welcoming a new era in healthcare where achieving good health is just the beginning. At UVA Health Northern VA & Culpeper, we believe in caring for the whole person by getting to know – and making connections with – our patients. By combining the talent and expertise of our people, the breadth of capabilities across our system, and our commitment to helping our communities get better and stay healthy, we are improving the patient experience.

As a UVA Health Northern VA & Culpeper team member, you will have a voice in patient care decisions, support the most advanced medical technologies and feel a strong sense of satisfaction from making a difference in people’s lives every day.

 

JOB TYPE

Classification: Exempt

Supervises Positions: Yes

 

JOB SUMMARY

Manages, supervises, and coordinates all functions and activities related to the operations of a small to medium sized physician practice. This is an entry to mid-level practice management position with a minimum to moderate level of complexity. Practice scope is minimal to moderate for number of providers, staff and potential revenue and possible practices in 2 or more locations.

Analysis: Analyzes processes and creates deliverables to provide information and recommendations for improvements. 

Breaks down problems and issues into sub-components and assesses the costs, benefits, and risks of various options.   Is able to select and recommend the best solution based on a thorough examination of all considerations.   Is able to explain and justify actions in a systematic and logical fashion. 

Communication: Shares and receives information using clear oral, written, and interpersonal communication skills. 

Demonstrates effective written and oral communication skills.  Actively listens, provides constructive feedback, and demonstrates respect for differing views.  Tailors communications to diverse audiences. 

Quality Improvement: Demonstrates involvement in the unit’s annual and/or periodic assessment efforts, including efforts to improve the quality services. 

Understands the value of innovation and quality improvement.  Improves processes and practices by identifying inefficiencies and redundancies.  Demonstrates efficiency and quality in one’s own work. 

Customer Service: Builds relationships and maintains strategic partnerships with key internal and external stakeholders.  

Understands the importance of quality service.  Is able to adjust and adapt service delivery to diverse customer needs and sensitivities.  Frequently suggests and implements changes to improve the quality of service. 

Financial Management: Manages tasks and resources within the department to achieve quality and meet budget requirements. 

Ensures that financial and material resources are used effectively and efficiently.   Leverages resources to maximize utility and return on investment (ROI).  Implements measures to minimize theft, damage, or equipment breakdown. 

The incumbent may be asked to perform additional duties as assigned.

 

QUALIFICATIONS

Education: Bachelor’s of Science in Nursing from an accredited program preferred.

Experience: 3 years of relevant experience required. Management experience in an Ambulatory Environment preferred. Refer to the Life Support Training Policy for additional details.

Licensure: Registered Nurse with a current licensure in the Commonwealth of Virginia preferred.

Additional Skills/Requirements Required: Current and future trends/practice in area of responsibility; regulatory and governing standards, policies and procedures; information systems and software used in area of responsibility; equipment used in performing assigned duties; application of safety and infection control policies and procedures; skills in interviewing and selection process; understanding of budgeting, staffing, payroll and purchasing processes; implementation of competency, feedback, development and progressive discipline processes; teambuilding, conflict management, and interpersonal relationship skills; principles of adult learning and teaching methods/models; decision making, project leadership and consultation, delegation and communication skills; understanding of customer needs and expectations and knowledge for improvement to exceed customer expectations.

Additional Skills/Requirements Preferred: N/A

 

PHYSICAL DEMANDS

Physical Demand Code: 3A, Administration

Work Function/Activity: Sedentary to Light Physical Demand

The job requires frequent sitting, standing, walking, and bending/stooping. Frequent repetitive body movements. Proficient communicative, auditory, and visual skills. Attention to detail and ability to write legibly. Ability to lift/push/pull up to 20 lbs. occasionally. This job description may not include all assigned duties, responsibilities, or aspects of the job described. It may be amended at any time at the sole discretion of UVA Health Northern VA & Culpeper.

 

OTHER

May require the use of safety equipment, such as HEPA mask, for infection prevention: Yes On call responsibilities as directed: No Ability to travel between campus buildings, remote facilities, and out of town as needed: Yes