Building Location:Building F - Duluth Clinic - 3rd Street

Department:11550 Urgent Care

Job Description:The Clinic Care Technician is primarily responsible for providing assistance with daily patient flow in the clinic setting. These duties may include greeting and rooming patients, obtaining vital signs, documenting in patient chart, stocking, and cleaning exam room, ordering and maintaining clinic supplies, assisting with clerical duties, and all other duties as assigned. This position may float to support other areas as assigned.

Education Qualifications:

Key Responsibilities:

Supports and assists providers and clinical staff with administrative and select patient care tasksSupports patient scheduling and work queue needs as assignedFollows up on no-shows and works with providers to review and approve add-onsGreets patients, supports virtual visits, completes identification verification, height, weight and obtains vitalsChaperones exams as neededAdministers questionnaires and documents in electronic medical recordMay perform limited patient care tasks based on trainingProcesses incoming mail, scans, copies, and faxes as needed, prints and updates forms, answers internal phone calls, and may place office supply orders

Preferred Qualifications:

Customer service skills Ability to follow direction and perform tasks within scope of roleExperience in healthcare or patient care experienceExperience using electronic medical recordMedical terminology
 

Licensure/Certification Qualifications:

Certification/Licensure Required:

Basic Life Support (BLS) within 30 days of hire (Not required for 45150 - Rehab Administration)

FTE:0.6

Possible Remote/Hybrid Option:

Shift Rotation:Day/Eve Rotation (United States of America)

Shift Start Time:0845

Shift End Time:1945

Weekends:0745-1745

Holidays:Yes

Call Obligation:No

Union:DC USWA Main & Neighborhoods (DCUMN)

Union Posting Deadline:01/14/2025

Compensation Range:

$16.33 - $24.32

Employee Benefits at Essentia Health*:

Health Coverage: Medical, dental, vision, life and disability insurance, plus supplemental health benefit options to ensure employees' well-being.

Retirement Savings Plans: 401(k) with employer contributions to support long-term financial security.

Professional Development: Opportunities for career growth through training, tuition reimbursement, and educational programs.

Work-Life Balance: Flexible scheduling, time off, holidays, and personal leave to help employees manage their professional and personal lives.

Employee Wellness Programs: Initiatives focused on physical, mental, and emotional health, including fitness memberships, counseling services, and wellness activities.

*Eligibility for Essentia Health’s benefit programs vary. Please refer to the benefit summary provided to you, or contact our HR Service Center at (218) 576-0000 for more information.